E-Communications Administrator (MT7558, COM1C, GR2)
McGill University - Montréal, QC

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Job Category:

Term positions for management and excluded

Position Context:

As a member of DAR's E-communications team, is primarily responsible for the coordination and production of all email-based communication with alumni and other constituent groups in a timely and visually appealing manner. This includes gathering statistics on user response rates and measuring the level of user interaction. Responsible for daily postings of content on DAR’s social media outlets, including Twitter, Facebook, LinkedIn. Manages and coordinates content on other social media properties like Instagram, Flickr, YouTube, etc.

Primary Responsibilities:

  • Liaise with DAR staff (Faculty based staff, Branches, Homecoming, etc.), or alumni volunteers, who request broadcast e-mails to ensure they provide adequate content within a sufficient timeframe
  • Coordinate daily broadcast requests, factoring in availability of programming and editorial resources, preventing oversaturation of particular groups or recipients, etc.
  • Using in-house technology, generate recipient lists for a limited number of simpler broadcasts
  • Utilize specialized e-mail software to test and transmit broadcasts.
  • Help set and manage policy on aspects of recipient experience of email broadcasts like unsubscribes, bounces, mailing lists etc.
  • Compile and disseminate statistics on “clickthroughs” and other measures of broadcast success
  • Participate in strategizing for new electronic communications approaches, for example Crowdfunding, Student Merit Pages, Storify, etc.
  • Responsible for daily postings of content on DAR’s social media outlets
  • Maintain statistics and analytics for major social media properties, on at least a monthly basis

Education/Experience:

DEC III
Three (3) years’ related experience

Other Qualifying Skills and/or Abilities:

Client-focused, with a demonstrated ability to build appropriate rapport, and constructive and effective relationships. Must have strong organizational, priority-setting, problem-solving, listening, verbal and written communication skills, be detail oriented, and be able to work autonomously and as part of a team in a fast-paced, changing, deadline-oriented environment. Demonstrated ability to work in a PC environment using MS Office and client-server database software, and familiarity with Photoshop, basic HTML are a must. Familiarity with specialized mass e-mailing software and posting on the major social media properties is an asset. Demonstrated knowledge and understanding a university environment would be an asset. English spoken and written. French spoken.

How to Apply:

Please submit your application, letter of intent (indicating clearly the reference number and title), and résumé

Applications must be received no later than January 31, 2014 at 5:00 PM.

McGill University is committed to equity in employment and diversity. It welcomes applications from indigenous peoples, visible minorities, ethnic minorities, persons with disabilities, women, persons of minority sexual orientations and gender identities, and others who may contribute to further diversification.

Faculty/Unit:
Development and Alumni Relations

Salary Range:
$39,400 - $49,300 (midpoint) - $59,200

Hours:
33.75 (evening and weekend work, as required)

Duration:
1 year (with possibility of renewal)

Reporting To:
Electronic Communications Manager


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