Pros: 50% off food, 100% off food on certain occasions, somewhat flexible and reliable schedules, teaches good core skills for customer services and speaking skills
Cons: stressful, more work than pay is worth, workload is usually more than staff can handle, poor management teams are common
A typical day at work starts out by throwing you in earlier than you should be starting to help out with the sudden rush that was unprepared for.
Over time I've learned to try and minimize the effect of being unprepared for rushed by honing the basic skills taught during training and teach others the same path. This allows others to help further minimize – more... the effects of the chaos and commotion brought from being unprepared.
Management is usually a mess as well as they are also thrown into the chaotic days of endless people, whether it be problematic customers or employees calling in sick, their days have no end as there is always and excess of work for the amount of workers available.
Hardest part of the job would by far be doing a job that requires more than one person most of the time. For example, single-booth which requires the person to take customer orders, handle payments AND assemble orders all through the drive-thru lane which is usually a two person job at the least.
The most enjoyable part is being able to work with many people that you get to know really well and work well with over time. A second enjoyable part of the job is when there are actually people part of management that are actually there to assist or defend you with problems that arise through out the day. These moments are rare and few in between but when they happen they are much appreciated to raise morale and cohesion of an effective working crew. – less