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25,211 reviews

McDonald's Employer Reviews

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McDonald's teaches employees important skills needed for the future!
Crew Trainer (Former Employee), Markham, ONSeptember 14, 2014
Pros: good team, recognition for hard work, free food/discounted food, fun managers, strong skills learned
Cons: tiring, long hours, rude customers (sometimes)
Though working at McDonald's may not seem like the most enjoyable job in the world, I am grateful for my time at McDonald's and all of the people I was able to work with. As one of my first real, part-time jobs, I grew as an employee and an overall individual. My managers always pushed me to improve and showed me what I was capable of in the workplace. – more... A typical day at work at McDonald's includes serving customers, ensuring stock levels are complete, stations are regularly cleaned, ensuring customers are happy with our service, and working as a team to get everything done.

The most enjoyable part of this job was working with my co-workers and getting to know the customers. I made many relationships with my co-workers and always enjoyed working with them! They made working at McDonald's fun. We all became a family and team, working together to make sure that our restaurant succeeded. The hardest part would be when it would be very busy and we were understaffed or had new people on the floor. Other than that, I would say working at McDonald's is a very good experience for everyone. It teaches you how to work with other people, how to provide excellent customer service, and how to multitask well.

The managers always knew how to handle the things that employees may not be completely sure of. As for my managers, I always enjoyed having them there. They were all hardworking, fun, fair, and caring. The employees were always taken care of by all of the managers at the store.

I learned many transferable skills such as how to provide excellent customer service, to be a strong leader, how to manage any problems, how to run a business, and how to work with co-workers of varying skills. – less
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Productive and an enjoyable experience
Scarborough, Team Leader (Current Employee), Leader, SKSeptember 14, 2014
It's a great environment to work in. I enjoy going to work and every time I go it;s always an enjoyable and productive experience.
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good part time job
Cashier and Cook (Former Employee), London, ONSeptember 13, 2014
great place to start off for a first time job. Great company with flexible hours. Working at McDonald's teaches you the basis of earning your money
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Fast, Friendly and Accurate
SHIFT MANAGER (Current Employee), Pickering, ONSeptember 13, 2014
Pros: getting to meet new people
Cons: feel used sometimes
McDonald is all about Guest Experience. They are fast paste and really care about Customer Satisfaction Opportunity. Customers are our number one priority, and that of the employees, who helps us take care of our overall Guest Experience.
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Flexible Hours and Positive Work Environment
Sales/Customer Service (Current Employee), Windsor, ONSeptember 12, 2014
Pros: flexible hours, supportive team, quality training
Cons: repetitive tasks, disrespectful customers, limited hours
A typical day at work involves effectively communicating with coworkers and customers to provide fast and quality service. On a daily basis I learn leadership skills by assisting newly trained employees, how to problem solve and assist customers in a professional manner and how to adjust to changing work environments during rushes. My managers work – more... to provide a safe and enjoyable work environment. They are great at accommodating my work schedule to correspond with my school schedule and displaying positive model behavior. I have established relationships with both coworkers and managers that has made my work experience both unique and memorable. However, working in food service requires patience and the ability to deal with all types of customers that may not always give you the same respect you give them. Nevertheless, working at McDonald's is beneficial because it gives you great experience communicating and working with others, opportunities to take initiative, excellent training and encourages the development of leadership qualities. – less
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Kind coworkers and busy environment.
Cashier and kitchen worker (Former Employee), Lasalle, ONSeptember 11, 2014
Pros: making new friends, half off discount
Cons: very short shifts, tough managers
A typical day at Mcdonalds as a kitchen worker would include preparing salads and table food for the day, cleaning as well as sanitizing all counter tops and grills. Once the work area is clean and the food is prepped one worker will be responsible for dishes, another for starting to stock the meat cabinets and one to two workers would be responsible – more... for handling all orders. As a cashier your responsibilities include cleaning lobby, bathrooms and behind the counter. Other tasks include cooking fries, making coffees, making stock lists then filling needed stock and of course taking and presenting all customers orders. My coworkers were very kind and considerate. The most enjoyable part of the job for me would have been the lunch/dinner/or breakfast rush while in kitchen because it kept you on your feet and helped your shift go by smoothly and quickly. – less
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productive and fun work place
Cashier/Kitchen Staff (Former Employee), Toronto, ONSeptember 10, 2014
I learned to work at a very fast past due to the high clientele levels. A typical day at work would be taking various orders either by the front cashier system or by the drive through. I got along great with management and co-workers. The hardest part was ensuring i worked in a clean, fast past, and positive environment all while ensuring every single – more... guest is satisfied. – less
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Too many immature students.
Crew Member (Former Employee), Quispamsis, NBSeptember 10, 2014
Pros: no pro.
Cons: the job itself.
I am a very hard worker, I worked there for the summer before I started school, and needless to say I was the only really working. Most of them would do shots in the freezer out of ketchup containers, or get "high" in the freezer, or they would take extra long breaks and sit in the dining area using their mobile devices. It was embarrassing having customers – more... ask why so many employees were doing that because I didn't know better. They also do not promote with quality of work. They only ever promote if you were good friends with them. It was one of the worst jobs I've ever had. – less
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Great experience with flexible hours
Team Leader (Former Employee), Saskatoon, SKSeptember 9, 2014
I have learned a lot about different people at this job. I also learned how to work with others and had a great experience in costumer service. They taught me how maintain a consistent focus on hospitality.
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Food,Food,Food
Cashier/Customer Service (Former Employee), Vancouver, BCSeptember 8, 2014
In McDonald I was responsible for cash services and cashiers inquiries.
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Hardworking but extremely fun workplace
Back Crew (Former Employee), Courtenay, BCSeptember 7, 2014
Pros: people were friendly
Cons: long hours
Typically, the work days are tough. Starting from the morning, there are a constant amount of people who are ordering and for me who was building the sandwiches, a constant pressure of getting food out in time. I learned how to react quickly to the job and ask for help if needed, as well as keeping calm under pressure. The management was helpful when – more... in times of the rush. Other times in the day, help may not always be available. My co-workers were very enjoyable and always made a hard day like it was the best day in the world. The hardest part of the job was trying to get the food out on time so customers didn't have to wait. The most enjoyable part of the job was that people were very aware of the pace of the store. – less
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First job ever !
Cashier/Cook (Former Employee), Vancouver,B.CSeptember 7, 2014
Pros: 50 % off meals
Cons: transportation
McDonald was a good first experience work. It's a well known fast food industry in the world which you can benefit by working there. Great place to interact with international customers. I think its a great place to start at.
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A place where you learn a lot about the workplace world
Customer Service Representative (Current Employee), Vancouver, BCSeptember 5, 2014
Pros: discounts
Cons: rude customers
Working at McDonalds you will learn about all of the aspects to a workplace environment. Cash handling skills, meeting and greeting new people, positive problem solving skills, cleanliness and helping others. You start your shift by clocking in, asking your manager in charge what they would like you to do. If it is standing at till then you will take – more... orders. You smile and fulfill the customers needs. The hardest part is communicating thoroughly. When there is a rush, the co-workers wont be able to communicate with one another and sometimes a lot of mistakes happen. The best aspect to this job is that you can do a lot during a shift and not be stuck at one station. – less
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barely any shifts
Cook (Former Employee), Oshawa, ONSeptember 4, 2014
working wasn't too bad but got little to no shifts eery week.
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Day In The Life Of A McD Employee
Crew Trainer / Team Leader (Former Employee), TorontoSeptember 4, 2014
Pros: flexible hours
Cons: limited staff in the night
A typical day at work would be doing a pre shift chart before punching in to start work.
You go around the store, and write down what needs to be fixed or clean up and stocked up.
You look on the schedule or ask manager on floor who needs a break, so I can cover for them as they take their however long break.
When that is completed wipe down the stations – more... and stock up whatever needs to be at the moment. Like coffee, bags, milks, water bottles, change the pop machine etc.

You learn over the course of an hour, where your key people should be. Example like having your strongest people at first window, and having a runner. When you know who your strong people are then, you wont be worried about parking cars and angry customers.

My coworkers are the best, not only do they know the hardships of working in a fast food company but they also always wanna have fun while doing the job.

The hardships of the job, are co workers that arent in a team spirit, just having a bad day but nothing tops having disappointed angry customers.

The enjoyable part of the job, is getting to know your co workers, but most of all putting a smile on the customers face through drive thru and lobby. A customer could be having a horrible day, and just because you asked about the weather, or took their order correctly and or/ complimenting them will change their whole attitude. – less
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Productive, and a fast paced environment
Team Leader (Current Employee), Leader, SKSeptember 3, 2014
• Supervising the team while working with the manager(s) to coordinate the efforts of all the crew
• Setting, organizing and making sure hourly goals are met efficiently and consistently
• Delegating work to crew members and running the daily schedule to ensure proper timing for breaks and task completion
• Adhered to the Quality, Service and Cleanliness – more... of McDonalds
• Maintenance of equipment
• Motivating crew to ensure satisfactory team spirit while working in a fast paced environment. – less
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Fun and busy
Manager (Former Employee), Mississauga, ONSeptember 3, 2014
Great place for students who are in high school looking for part time and full time work. You will only gain from working at McDonalds.
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Stressful, poor time management and they did not treat me very well
Crew Member (Former Employee), Maple Ridge, BCSeptember 2, 2014
Pros: free food when you did accomplishments
Cons: short hours
First of all, I was referred by my best friend and she works at the same McDonalds location as well. In the beginning before I got hired, I was working at Starbucks in Target. My used to be restaurant manager wanted me to quit Starbucks and he promised he will give me 40hours/week like my best friend. He broke his promise. He never give me 40hrs every – more... week. I always get 25 hours below.

Second, when I wasn't feeling good / I'm sick, they won't be able to send me home and let me work. One time, beginning summer, I vomit three time because of heat, I told to my manager I wasn't feeling good and I vomit, he didn't let me go home because we didn't have much people for evening shift and he couldn't find someone who can cover my shift. He told me I was just having a "Heat Stroke" because our Air conditioned was broken. So I suffer from 1pm - 9pm.

Third, Aug 14,2014 I didn't get my 30 minutes, I started at 9am, my manager told me I could get my break at 11 or 12 (we always get our break after 2-2.5 hours). Around 12pm, I started vomit blood and it was horrible! I told my manager I wasn't feeling good and told her I vomit blood, but it seemed like she didn't care about me and she told me its mystery shop time so she couldn't send me home. I vomit blood 3 times, still she didn't let me go home. So I suffered. At 3:30 pm, my shift manager started and let me go on my break because I'm off at 4:30. I waited 6.5 hours just to get my break and I was sick that time too. Then after my shift I went straight to the hospital and found out I have ulcer, heat and too much stress. After my surgery, my doctor recommended me to quit my job and wanted me not to go back at my workplace anymore. Also he gave an advice that I should prioritize my health than working at mcdonalds because managers don't even care about my health. So I quit mcdonalds. – less
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Fun, Enjoyable, Productive.
Crew Trainer (Current Employee), Windsor, ONSeptember 2, 2014
In a work day Im required to make sure ll customers are leaving happy weather Im in kitchen or on service the customers are important. We are required to meet goals set for our store which for the most part include time goals as to how long we take. One thing i have learned at McDonalds is patience and teamwork. I know now to bite my tongue in certain – more... situations and to help work with new employees rather than get frustrated if they are a little bit slow. The co workers Im with are amazing we all get along and they just make working at Mcdonalds enjoyable. The hardest part is having the pressure of being fast and accurate at the same time. We want to get the food to customers quickly but also ensure the food is fresh and made correctly. The most enjoyable part is the social aspect of the job. – less
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Cashier (Former Employee), St. Catharines, ONSeptember 2, 2014
busy work environment a steady pace of everyday customers.

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About McDonald's

McDonald's®...Is one of the leading global foodservice retailers with more than 30,000 local restaurants serving 52 million – Read more