Customer Service Representative / Reception
Mayfair Clubs - Toronto, ON

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Mayfair Clubs offers an opportunity to be part of a great team in a fun and motivating environment! You will receive competitive compensation as well as paid full club membership*.

As the first person our members see, you are the face of Mayfair Clubs and are relied upon to develop rapport and provide courteous, professional customer service.

As a member of our Front Desk Reception team, you are responsible for:

  • Greeting all members with a warm, friendly smile
  • Respond to member inquiries (in person and phone) and offer solutions
  • Promote member loyalty by providing exceptional customer service
  • Maintaining the Club’s professional image and reputation
  • Creating and maintaining member records
  • Book Club services for members

Requirements:

  • High school diploma or equivalent
  • 2-3 years experience with booking appointments, reception and customer service is preferred.
  • Exceptional customer service focus
  • Team oriented and able to interact with multiple departments
  • Ability to work in a multi-tasking environment with high attention to detail and organization
  • Written and verbal communication skills in English
  • Flexibility to work shifts (including evenings and weekends as required)
  • Police Reference Check (dated within 6 months prior to hire date)

We thank all those who apply; however only those applicants chosen for an interview will be contacted. Candidates must be legally eligible to work in Canada without sponsorship. No agencies please.

*Some employment restrictions apply


Indeed - 21 months ago - save job - block
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About this company
Mayfair Clubs is in a constant state of growth and change, in line with our vision to continue to be a leader in Tennis, Squash and Fitness....