Pros: Nice staff, fun employees
Cons: stressful environment, poor management
The team and employees at MaxSys were great, but the overall feel of the environment was quite toxic due to extreme micro-managing. The turn over was extremely high, especially due to new management being promoted/brought in. The Ottawa branch was experiencing structural and organizational change, which is perfectly fine, but the changes were poorly managed. It was abundantly clear that a majority of the staff were unhappy as there was no consistency in the workplace. Processes were constantly changing and expectations were heightened without giving employees enough time to adjust. It was evident management was far more concerned about their bottom line than the well-being of their employees and staff were left feeling highly disposable and invaluable. Management finally caught on to some of the cues from staff, but their efforts were too little, too late for many.
Business is business and companies must make money, change and grow to survive, but it should not be at the expense of employees' well-being and sanity as it often results in money lost in time spent constantly replacing and training staff. The ideas and heart are there, but the delivery is all wrong.