Mastermind Toys Employee Reviews

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Unprofessional
Assistant Manager (Former Employee) –  Calgary, AB25 October 2017
The downfall of this company is that they are completely unprofessional when it comes to dealing with concerns brought to their attention. They pride themselves on keeping information confidential, but when a serious issue is brought to their attention, they converse with everyone and anyone until they eventually sweep it under the rug.

When it comes to employees opinions, they are never relevant. They keep managers that are unfit for the job, even after several complaints were made, including complaints to their head office. The company constantly pressures you to be perfect disregarding serious issues that should be addressed to the higher power.
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Fun and Flexible Employment For All Ages !
Sales Associate (Former Employee) –  Newmarket, ON16 October 2017
Returning as a seasonal employee in Newmarket. The store staff have always been helpful and respectful towards each other. The store manager shows a strong mutual respect and
friendly concern for the employees. Definitely a positive
and safe work place to work.
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Fun place to work
Sales associate/cashier (Current Employee) –  Markham, ON15 October 2017
Management is very friendly/understanding and the job itself is quite easy. A typical day at work includes helping customers around the store with their purchases, wrapping gifts or restocking the shelves with toys. Great opportunity to build on your communications skills.
Pros
easy job, short shifts, friendly atmosphere, employee discount
Cons
minimum wage
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very interactive and productive work place
Sales Representative/Cashier (Former Employee) –  Brampton, ON26 September 2017
Fast moving work place during the holiday season and very goof management. The staff was also very well trained for all situations and all precautions are taken to have staff prepared
Pros
good co workers
Cons
not enough hours
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Seasonal Employment only
Seasonal Sales Associate (Former Employee) –  Aurora, ON8 September 2017
Senior staff at the time were not very helpful or patient. Learned how to work cash register, stock shelves, do floor sales and assemble products. Was seasonal position only.
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Amazing environment
Shift Leader/ Keyholder (Current Employee) –  Peterborough, ON5 September 2017
I worked at Mastermind Toys on and off for about 2 years, it was an amazing place to work with a fantastic work environment and management. However, the management positions deserve higher pay to compensate for the stress that comes with the job.
Pros
Fun
Cons
Stressful holiday seasons
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Incredible work place
Cashier/Shift Leader (Former Employee) –  Calgary, AB25 August 2017
I absolutely love it here. Nothing bad I could say, staff is amazing. Management is understanding, very flexible hours. Very family based, just a happy place to work and be in.
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fun place to work
Associate (Former Employee) –  Kanata, ON24 August 2017
This was only a seasonal position, the store management were great and easy to get along with, co--workers were all very nice. Over-all this was a very good place to work and was a lot of fun
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Great Place to work, but dont expect to be hired full time
PICKER/PACKER (Former Employee) –  Scarborough, ON24 August 2017
I was hired on for the xmas rush, with talk of working hard and being hired on full time in new year, but after talking to others there, agency workers been working years with no full-time contracts. But the management was good and understanding to a point.
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Fun job
Sales Associate (Former Employee) –  British Columbia22 August 2017
Great place to work so much fun, great team work and awesome team members, I had lots of fun working for this company and wish I had never left them!!
Pros
Wrapping presents working with kids
Cons
None
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Working at Mastermind was very fun
Sales Associate (Former Employee) –  Etobicoke, ON19 August 2017
I really enjoyed working at Mastermind Toys. The managers and the staff working there are very kind and very accommodating. It was an absolute blast. Cool toys too.
Pros
Great environment and great Staff
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Very Good
Sales Associate (Current Employee) –  Peterborough, ON3 August 2017
Fun Place to work and always supportive and I was able to work flexible hours. The management and coworker support was also nice. Downside was I was not able to work full time hours
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Great company
SHIFT LEAD (Former Employee) –  Calgary, AB19 July 2017
The company its self is amazing to work for, except for the fact that there is only benefits for management and everyone else for the most part minimum wage. As any retail company goes, your experience there depends on who the team is.
Pros
amazing products, can be fun
Cons
no benefits, low wage
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Fun, happy work place
Sales Associate (Former Employee) –  Sherwood Park, AB5 July 2017
Fun place to work, and efficient. Was extremely fun to work there, they have a yearly Christmas party with free food. If you enjoy warping presents and working this is a good place to work.
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Amazing place for first or second job
Seasonal Sales Associate (Former Employee) –  Brampton, ON30 June 2017
Mastermind Toys provides a fun and enthusiastic environment.
Sales Associates are never left without something to due, making shifts fly by.
Great way to learn organizational skills with time management.
Pros
Enjoyable work environment
Cons
N/a
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To: Could have been a good place to work, but...
Sales Associate (Former Employee) –  Sherwood Park, AB6 June 2017
Could have been a good place to work, but...,

you posted on Jan 31, 2017. I cannot take away your experiences in Sherwood Park but if I was to guess everyone knows who you are...

The truth is that you were not good at your job. Did you mention that in your review? I have never worked with anyone so entitled in my life.

Christmas temp is tough but the hours were good and the team was great. The better your attitude and how hard you work determines how you will like this place. What is not to like about toys?

Management did seem to be under a lot of pressure but it was Christmas. It doesn't help if you are only there to bull5hit talk and back talk to everyone. respect is earned and you didn't earn any.
Pros
busy and fun
Cons
toy store at christmas? elves at northpole are less busy! but the day goes by fast
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good
Cashier/Product Display Organizer (Former Employee) –  Mississauga, ON1 June 2017
I only worked here for a month but it was very nice. I worked here during Christmas time when it was very busy, so it was stressful but I am very good at being calm under pressure.
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pretty good
Sales Associate (Current Employee) –  Edmonton, AB18 May 2017
not that many hours unless its Christmas, but its a great job for a student and could really help out with communication skills great entry level job!
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Great environment to work in, fun, high energy
Supervisor (Former Employee) –  Calgary, AB10 May 2017
A great place to work. You are able to talk with all sorts of people coming in to look for toys. Every customer was excited to be there, especially the children. Stores have great teams working in them as well as good connections with other local stores.
Pros
Fun customers, exciting products, get to play with toys to learn about them
Cons
Inventory management can be tedious, store is always very messy at the end of the day
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Highly engaging, friendly environment
Seasonal sales associate (Former Employee) –  Windsor, ON8 May 2017
All the staff was a joy to work with and they trained the employees extensively. Extremely happy to have gotten the opportunity to have worked at such an awesome place with equally amazing people. Always went to work with a smile and left with a bigger one!
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Overall rating

4.0
Based on 101 reviews
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Ratings by category

Work/Life Balance
4.2
Salary/Benefits
3.0
Job Security/Advancement
3.2
Management
3.7
Culture
3.9