Sales Associate
Mastermind Toys 48 reviews - St. Catharines, ON

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For our new St. Catharine's location opening in Spring 2013!

Mastermind salespeople create for our customers the lively, inviting environment accompanied by the outstanding customer service expected from a visit to Mastermind. We are particularly seeking individuals who have flexibility to work a variety of shifts including daytime schedules, weekends, holidays and evenings.

Sales Assistance:

  • Greet, actively approach & assist customers consistent with the Mastermind customer experience philosophy; ensure customers are always the primary focus over tasks
  • Seek to understand customer needs, communicate relevant product information; be able to explain/demonstrate product use, age target, special features, options etc. & in-store promotions; make suggestions for additional product to enhance purchase. Inform of other services and specials
  • Consistently deliver a shopping experience that is BETTER than expected
  • Actively contribute to achieve team and store goals

Sales Processing:

  • Receive & process payments, returns, exchanges accurately & in accordance with POS procedures


  • Gift wrap purchase in a neat & timely manner according to standards

Other Responsibilities:

  • Participate in safeguarding staff, customers & product through pro-active assistance; comply with loss prevention and health and safety & emergency procedures. Receive, stock, processes shipments and participate in daily housekeeping, merchandising and other store assignments

About this company
48 reviews
We're the online store with 26 years experience in retail. This is our 13th year online. Which makes us different. Unlike fully virtual...