MasterCard Employee Reviews in Canada

Found 7 reviews matching the search
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Good salary, fun co-workers fast pace and target oriented
Sales Team Manager (Former Employee) –  Vancouver, BCFebruary 11, 2016
a good communication with the customers/clients before sales
businees with a couple of multi-billion financial institutions
flexible schedule
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Changes in the company have been to the detriment of the environment
Card Service Agent (Former Employee) –  Calgary, ABApril 14, 2015
Team morale has declined noticeably within the past couple of years. It is no longer a fun place to work. The customer contact is great, but that is no longer the priority.
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Good place to work
Operations and Technology Manager (Former Employee) –  Toronto, ONMarch 30, 2015
Great people to work with, unbelievable amount of talent to surround yourself with, however, it was fairly compartmentalized in certain areas, so advancement within some verticals was difficult.
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inbound call center
Customer Service Representative (Former Employee) –  Bridgewater, NSMarch 2, 2014
i was a 3rd party call center for pc mastercard. in a nutshell people dont call you because their happy with their card. This job was very stressful, once you ended one call another would come in instantlly most of hte time. so you had no downtime.
Cons
most callers did not like you, and due to politcs you could not help them
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very diverse workig place (many nationalities, many cultures and languages)
Relationship Manager, Global Initiatives, (Former Employee) –  Brussels, ONApril 2, 2016
Very diverse working place. I also had the privilege to work for new business lines: such as the Government and Public Sector and Global Merchants, expanding new categories for additional card payment projects.
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Journée de travail typique
Représentante centre contact clientèle (Former Employee) –  MontréalMarch 26, 2014
- Répondre aux téléphone et résoudre les problèmes concernant leurs transactions et relevés de carte de crédit- Assurer un service personnalisé qui répond aux besoins des clients
- Informer et conseiller les clients concernant leur carte de crédit
Pros
avoir un client heureux et satisfait à la fin de l'appel, avoir l'impression mission accomplie
Cons
horaire changeant à tous les jours
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Overall rating

4.2
Based on 157 reviews
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Ratings by category

Work/Life Balance
4.0
Salary/Benefits
4.1
Job Security/Advancement
3.5
Management
3.6
Culture
3.9