MasterCard Employee Reviews

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Sales Visa (Former Employee) –  ottawa ontario17 July 2017
not quiet the best job at the time but an ok job to begun working in Canada at the moment I was good on sales and meeting new peoples everyday and proposing them the service of Master Card
Pros
no
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nice place to work
Inbound Customer Service Representative (Former Employee) –  meadowvale ontario16 January 2017
I enjoyed working there, the call center environment was a fun challenging experience. Kitchens on each floor, great Security and Facilities staff in a bright and clean building.
Pros
Brand new building, greatt benefits, mostly nice people
Cons
Far from home
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Excellent Company
Oracle DBA (Former Employee) –  St Louis, MO11 January 2017
This is the best company to work with. It has all sorts of learning and growth in addition to friendly atomospher.

Highly recommend.
Pros
Easy work
Cons
Nothing
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Nice place to work for
Analyst, Customer Insight (Former Employee) –  Toronto, ON17 November 2016
Constantly look for ideas to grow the business. Good employee perks and management listens to employee ideas. However, some days can have long hours.
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very diverse workig place (many nationalities, many cultures and languages)
Relationship Manager, Global Initiatives, (Former Employee) –  Brussels, ON2 April 2016
Very diverse working place. I also had the privilege to work for new business lines: such as the Government and Public Sector and Global Merchants, expanding new categories for additional card payment projects.
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Great company and people
Director of Finance, Canada Finance, NAM (Current Employee) –  Toronto, ON23 March 2016
Intelligent, hard working staff - result driven. Fast paced environment. Exciting industry. You will be involved in challenging projects. "A multi-cultural work environment that values ideas, rewards initiative, and encourages involvement not only in the workplace but also in community and global causes."
Pros
People, benefits
Cons
Fast paced environment takes a toll on work life balance
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Good salary, fun co-workers fast pace and target oriented
Sales Team Manager (Former Employee) –  Vancouver, BC11 February 2016
a good communication with the customers/clients before sales
businees with a couple of multi-billion financial institutions
flexible schedule
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Changes in the company have been to the detriment of the environment
Card Service Agent (Former Employee) –  Calgary, AB14 April 2015
Team morale has declined noticeably within the past couple of years. It is no longer a fun place to work. The customer contact is great, but that is no longer the priority.
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Good place to work
Operations and Technology Manager (Former Employee) –  Toronto, ON30 March 2015
Great people to work with, unbelievable amount of talent to surround yourself with, however, it was fairly compartmentalized in certain areas, so advancement within some verticals was difficult.
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Journée de travail typique
Représentante centre contact clientèle (Former Employee) –  Montréal26 March 2014
- Répondre aux téléphone et résoudre les problèmes concernant leurs transactions et relevés de carte de crédit- Assurer un service personnalisé qui répond aux besoins des clients
- Informer et conseiller les clients concernant leur carte de crédit
Pros
Avoir un client heureux et satisfait à la fin de l'appel, avoir l'impression mission accomplie
Cons
Horaire changeant à tous les jours
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inbound call center
Customer Service Representative (Former Employee) –  Bridgewater, NS2 March 2014
i was a 3rd party call center for pc mastercard. in a nutshell people dont call you because their happy with their card. This job was very stressful, once you ended one call another would come in instantlly most of hte time. so you had no downtime.
Pros
none
Cons
most callers did not like you, and due to politcs you could not help them
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Overall rating

4.1
Based on 278 reviews
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Ratings by category

Work/Life Balance
4.0
Salary/Benefits
4.1
Job Security/Advancement
3.5
Management
3.6
Culture
3.9