A typical day at work for me is answering inbound calls about order and product concerns. Receiving and processing time sensitive orders. Trouble shooting design concerns with dealers. Working with coworkers in other departments to ensure orders are correct and go through the system quickly.
I have learned several different types of computer systems that are specially for MasterBrand, as well as the intimate details of cabinet making.
Management is good to work with. Mutual cooperation is necessary and easily done. Cooperation with co-workers is also essential to the completion of the orders and customer satisfaction.
The hardest part of this job is sometimes getting exactly what the customer wants or needs, not just in design but in time-line as well. We strive to get the job complete and make the customer happy.
In turn, the most enjoyable part of the job is getting the customer what they want when they need it. Also hearing from a customer that they are happy with our product is always a good thing and makes the day better.
management will hold cultural events eg folklorama
not alot of recognition on performances, either good or bad from management