Massage Clinic Receptionist
Massage Addict - Burlington, ON

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Massage Clinic Receptionist

Massage Addict, a modern, professional therapeutic massage clinic in Burlington, is looking to hire a dedicated, qualified receptionist.

Massage Addict clinics are high-volume, very busy places to work. The Reception Desk is the heartbeat of the clinic, and the person on duty has the overall responsibility of keeping everyone – RMT’s & Clients – coordinated and running efficiently.

It is essential that the successful candidate has the ability to multi-task, is extremely organized and has excellent verbal communication skills. They must be professional, reliable and able to deal with customer service and conflict resolution.

Front Desk Responsibilities:

Providing excellent client service.
Assisting our massage therapists & keeping their work flow efficient and organized.
Doing laundry and cleaning the clinic so that it always looks its best.
Closing out the cash at the end of the day, balancing credit cards & finalizing paperwork.

Specific Job Tasks & Responsibilities

answer telephone, screen and direct calls, take and relay messages
provide clinic information to callers
ability to explain/sell memberships (it’s easy!)
ensures knowledge of staff movements in and out of the clinic
general administrative and clerical support
prepare letters and documents
schedule appointments
work with appointment software
tidy and maintain the clinic

Education & Experience

minimal high school diploma. College/University is a preferred asset.
knowledge/experience of administrative and clerical procedures.
knowledge/experience of computers and relevant software applications.
knowledge/experience of customer service principles and practices.
some knowledge of the massage therapy industry is an asset.

References will be required.
If you’re interested in this great opportunity with Massage Addict, please apply in confidence.

Massage Addict Burlington