Massage Clinic Receptionist - Toronto

Massage Addict, a modern, professional therapeutic massage clinic in downtown Toronto, is looking to hire a dedicated, qualified receptionist.

Massage Addict clinics are high-volume, very busy places to work. The person on duty has the overall responsibility of keeping everyone – RMT’s & Clients – coordinated and running efficiently.
It is essential that the successful candidate has the ability to multi-task, is extremely organized and has excellent verbal communication skills. They must be professional, reliable and able to deal with customer service and conflict resolution.

Front Desk Responsibilities:

• Providing excellent client service.
• Assisting our massage therapists & keeping their work flow efficient and organized.
• Doing laundry and cleaning the clinic so that it always looks its best.
• Closing out the cash at the end of the day, balancing credit cards & finalizing paperwork.

Specific Job Tasks & Responsibilities

• Answer telephone, screen and direct calls, take and relay messages
• Provide clinic information to callers
• Ability to explain/sell memberships (it’s easy!)
• Ensures knowledge of staff movements in and out of the clinic
• General administrative and clerical support
• Schedule appointments, working with appointment software
• Tidy and maintain the clinic

Education & Experience

• Minimal high school diploma. College/University is a preferred asset.
• Knowledge/experience of administrative and clerical procedures.
• Knowledge/experience of computers and relevant software applications.
• Knowledge/experience of customer service principles and practices.
• Some knowledge of the massage therapy industry is an asset.

References will be required.
If you’re interested in this great opportunity with Massage Addict, please apply in confidence.

Massage Addict - The Beach Toronto