Massage Addict - Barrie South - Barrie, ON

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Massage Addict, a new modern, professional therapeutic massage clinic in Barrie, is looking to hire dedicated, qualified receptionists.
Massage Addict clinics are high-volume, very busy places to work. The Reception Desk is the heartbeat of the clinic, and the person on duty has the overall responsibility of keeping everyone – RMT’s & Clients – coordinated and running efficiently. The majority of hours will be from 4pm to 8pm alternating evenings during the week and/or hours on Saturdays between 9am and 5pm. There may be hours required during the weekdays on a as needed basis.
It is essential that the successful candidate has the ability to multi-task, is extremely organized and has excellent verbal communication skills. They must be professional, reliable and able to deal with customer service and conflict resolution.
Front Desk Responsibilities

  • Providing excellent client service.
  • Assisting our massage therapists & keeping their work flow efficient and organized.
  • Doing laundry and cleaning the clinic so that it always looks its best.
  • Closing out the cash at the end of the day, balancing credit cards & finalizing paperwork.

Specific Job Tasks & Responsibilities

  • answer telephone, screen and direct calls, take and relay messages
  • provide clinic information to callers
  • ability to explain/sell memberships (it’s easy!)
  • ensures knowledge of staff movements in and out of the clinic
  • general administrative and clerical support
  • prepare letters and documents
  • schedule appointments
  • work with appointment software
  • tidy and maintain the clinic

Education & Experience

  • minimal high school diploma. College/University is a preferred asset.
  • knowledge/experience of administrative and clerical procedures.
  • knowledge/experience of computers and relevant software applications.
  • knowledge/experience of customer service principles and practices.
  • some knowledge of the massage therapy industry is an asset.

References will be required.
Thanks for considering us.
Sincerely - The Massage Addict Barrie South Team