RECEPTION/FRONT DESK (Barrie South)
Massage Addict, a new modern, professional therapeutic massage clinic in Barrie, is looking to hire dedicated, qualified receptionists.
Massage Addict clinics are high-volume, very busy places to work. The Reception Desk is the heartbeat of the clinic, and the person on duty has the overall responsibility of keeping everyone – RMT’s & Clients – coordinated and running efficiently. The majority of hours will be from 4pm to 8pm alternating evenings during the week and/or hours on Saturdays between 9am and 5pm. There may be hours required during the weekdays on a as needed basis.
It is essential that the successful candidate has the ability to multi-task, is extremely organized and has excellent verbal communication skills. They must be professional, reliable and able to deal with customer service and conflict resolution.
Front Desk Responsibilities
- Providing excellent client service.
- Assisting our massage therapists & keeping their work flow efficient and organized.
- Doing laundry and cleaning the clinic so that it always looks its best.
- Closing out the cash at the end of the day, balancing credit cards & finalizing paperwork.
Specific Job Tasks & Responsibilities
- answer telephone, screen and direct calls, take and relay messages
- provide clinic information to callers
- ability to explain/sell memberships (it’s easy!)
- ensures knowledge of staff movements in and out of the clinic
- general administrative and clerical support
- prepare letters and documents
- schedule appointments
- work with appointment software
- tidy and maintain the clinic
Education & Experience
- minimal high school diploma. College/University is a preferred asset.
- knowledge/experience of administrative and clerical procedures.
- knowledge/experience of computers and relevant software applications.
- knowledge/experience of customer service principles and practices.
- some knowledge of the massage therapy industry is an asset.
References will be required.
Thanks for considering us.
Sincerely - The Massage Addict Barrie South Team