Site managers really have no control. Their just there to watchdog the terminals. That is a problem. Byron Center management is young, no people skills, arrogant, demeaning, short tempered, and the list goes on, yet their put in charge of your load routes, pay and schedules .... Go figure. Not a career job. Good drivers leave daily. High turnover rate as a result of bad management. Dispatch doesn't honor seniority , plays favorites, work loads differ, schedules change often. The way they talk to you at times is a pity. The owner presents himself well but has no idea what his team does when he's not around. I had good repor with Ford customers and other drivers yet they still disregarded my request for help on many issues. I don't believe the owner was ever given my workplace and harassment write ups. Not even a call back from their hr department. Sad to see other employees treated like this as well.