Floor Associate (Former Employee) – Toronto, ON – 11 October 2015
I have developed new social skills as well as hands on skills such as working as a cashier, assisting customers over the phone and in person. I really enjoyed working with all of my co-workers as everyone was very helpful and friendly. Overall a good working experience.
Customer Service Coordinator (Former Employee) – Toronto, ON – 9 June 2015
A typical day at work would be helping customers enjoy their shopping experience, handling complaints and cleaning and preparing store for business operations. Management have open door policy which allows employees have their talk regarding any issues or concerns at stake. The most enjoyable part of the job was helping customers choose the right outfits and accessories for specific events.
Customer Service Sales Associate/Merchandiser (Former Employee) – Scarborough, ON – 2 June 2015
I overall enjoyed working at Marshalls.
I was in charge of the shoes department.
A typical day would consist of me: - Update and arrange inventory as needed. - Assist customers if they had any questions/concerns of me. - Process and help with returns at the front of store.
Overall I would say that the job greatly helped me learn how to be part of a team and taught me that working as part of one can really give a sense of family at work which can make your workplace a lot more fun and enjoyable.
I got along very well with two of my three managers Most people at my work didn't like the head manager because she was always first to criticize everyone and didn't ever take people's feelings into consideration. I accepted her for the way she was and tried my best to not take things personally.
I got along very well with my coworkers and even made a few friends. We all knew each other by name and it was a pleasure working there everyday.
The hardest part of the job were sale days. It was ridiculously busy which made it hard to get a lot done with people constantly needing my help and the workload was multiplied on those days so it was definitely a challenge to be able to find time to get everything done.
My favorite part of working there was again, my coworkers. We all got along very well and it made it worth going in 4 or 5 times a week just to talk with them and put a smile on their faces.
Employee Discount, Fun & Friendly Atmosphere, Free Lunch (Sometimes)
Sales Associate (Current Employee) – Ajax, ON – 11 May 2015
It is a fun place to work. I find it very better than other retail stores in terms of managements and staff. If you are looking for summer jobs in retail or just to get earn some extra money, I would highly recommend to apply there
Customer Service (Current Employee) – West, ON – 27 April 2015
Marshalls has a very flexible hours and the managers are always willing to work with my schedule. The family culture makes the working environment very enjoyable. During these turbulent economic times this has been a very stable job.
Cashier/Sales Associate (Former Employee) – Ottawa, ON – 24 April 2015
Every day was different. Some days longer than others but enjoyable. My best experience at Marshalls was working during the Christmas holidays and it was busy which kept me going all through my shift. I got to interact with different customers, and ensured their shopping experience was good.
Sales Associate (Former Employee) – Burlington, ON – 24 March 2015
Worked at Marshalls Burlington. Typical day at work consisted of one person in each section. A lot of the time you didn't have any help doing anything and you got called away to be on cash a lot. Management didn't seem to do to much until the end of my time there. I almost never saw them helping out on the floor with the exception of a couple people. Terrible hours, you cannot get a consistent schedule. Playing favourites, still book you on requested days off. You can work 9-5 one day then not get booked again for 3 days and them it's just a 4 hour shift. Hardest part of the job was never being able to get anything done because it was so understaffed but I guess that was kind of head offices fault in not giving enough hours for the store to use to properly staff the store. Customers complained that there were never many employees on the floor to help them, or not enough cashiers to make the line move quicker. No raises unless you specifically ask for them, not really any incentive programs. Loved most of the people I worked with but I would not go back.
Not a good place to work if you are looking for a slow pace job
Customer Service Coordinator (Former Employee) – Markham, ON – 18 March 2015
You learn a lot of things and its easy to get along with your manager and the fellow employees. A fast passé working store, lots of hands on. You get send to others stores to learn the ways that things are done there compared to yours.
Porfessional and work-oriented environment. Fun and productive.
Associate (Current Employee) – Ottawa, ON – 2 March 2015
A day in Marshalls for me is doing "Overs and Unders," which is basically cleaning up racks and store floors. Any mess or hanging clothes around the racks would be cleaned up as fast and efficient as possible. I learned skills associated with this job like teamwork and people skills. I also learnt organization and time-oriented skills to better my job. My coworkers were friendly and of course, would give me tips on what I should or shouldn't do. The hardest part of my work was, balancing my chores and dealing with customers. I had to prioritize customers, then my chores on a short time. But overall, the most enjoyable part of the job was creating new friends outside of school. Getting to know them and helping them at work as well.
Co workers are positive and fun, Fast paced and always new and exciting.
Retail Associate (Current Employee) – Moncton, NB – 24 February 2015
I have always enjoyed going to work and seeing my fellow coworkers. Management has not been forthcoming and trustworth with employees. The hardest and most enjoyable part of the job is and not purchasing everything in the store.