A great company for those who wish to work in the insurance field. Top products.
Producer (Former Employee) – Dayton, OH – 21 June 2017
What makes MMA great are the people. From the CEO down, they were always willing to help and were genuine. The industry itself can be cut throat and is not always designed for new producers to succeed.
Autonomy, good bosses
Going through a transition sometimes blurred communication
Client Manager (Current Employee) – Overland Park, KS – 14 May 2017
A typical day at work consists of answering client interactions, marketing to various carriers, issuing certificates of insurance, or meeting with the Marketing Coordinator and/or producers to develop a strategic plan to maintain client retention. Management is available to their employees. This is a corporate workplace culture. The retention goals are higher than at other agencies. The hardest part of the job is juggling all of the high priority functions. At the end of the day, it is rewarding to know that I've helped clients.
Typical agency faire (new business, renewals, etc.). Great sales team! I learned a lot about client relationships because I was allowed to be more engaged one-on-one. Senior Leadership makes concerted effort to provide a positive working environment. Unfortunately, there is a lot of cattiness amongst lower management and their teams, making it difficult not to get involved and focus on your primary responsibilities.
Great sales team that you can learn a lot from
Too much gossip/cattiness at lower levels makes day-to-day often very challenging.
System Administrator (Current Employee) – Richmond, VA – 5 May 2016
Typical day consists of troubleshooting desktop application issues. Well planned projects. Most enjoyable part of my day is when someone is genuinely happy and thankful for the service received. Hardest part is when users are impatient.
The people make this place. Relaxed environment with a focus on employee wellness. Great pay and bonus. Management tries to keep employees aware of changes and future plans. Upper management is hardly visible.
I think there are great people at MMA. There are just too many chiefs and they all have conflicting ideas except that they all are way too over-consumed with the bottom line. I have to say, they promote employee education in a big way, that's a plus.
Marsh & McLennan Agency purchased The NIA Group in 2010 to add to their newly created middle market insurance agency.
I was hired in 2008 as a newly licensed Property & Casualty broker. The training was intense and very well developed. I learned a lot and within one year was ranked in the top 10% of the sales force. My positon required me to develop new prospects and partner with technical staff members to write business. The process was a well oiled machine built for producers to suceed if they worked hard enough.
The most difficult part of the position was that the firm was very established in New Jersey. With a sales team of over 45 producers it was difficult to find prospects within my territory that other producers had not already "touched".
The most rewarding aspect of my positon was that I had a high closing ratio. Because we used a team approach and I was fairly new to the industry I was partnered with seasoned professionals that could assist me in writing business.
At MMA I learned how to create my own marketing programs that stood out from the competition. For example, I opened the door to my largest client by sending a cupcake to their office. I wrote a note stating that lowering their premiums "could be a piece of cake" and called them. The revenue on that account was in excess of $90,000. I also hired a telemarketer to make my cold calls while I networked and developed my prospects. It proved to be a very successful campaign opening opportunities at large international companies.
a wonderful learning experience in a new industry
it was difficult to find prospects within my given territory
MMA has great employee benefits and is currently in the mid stages of forming a new mid-market division, which I was proud to be a part of.
Business Development Associate (Former Employee) – Somerset, NJ – 7 August 2012
A typical day at MMA consisted of reviewing my progress from the previous day and following up on plans made to further my contacts and pursue new business. Co-workers were pleasant and disciplined, which I appreciated because we shared the same work ethics. The hardest part of my job was staying positive at times when the desired results were not achieved, because I am a perfectionist to some degree.However, the most enjoyable part was the satisfaction I received when my efforts were rewarded with success. This was not what I would call a learning experience, rather it was a reinforcement of the values I believe in. It's important to balance disappointments at work and life in general with your successes and to keep everything in perspective and never give up.
Intern (Former Employee) – New York, NY – 30 May 2012
A typical day included office work such as filing, phone calls, scheduling, and any other task my boss required. I learned how to work in an office environment with others, be efficient, and how to do basic administrative tasks.