Supervisor (Former Employee), Vancouver, BC – November 24, 2015
Hospitality Management Experiences Plan and direct operations of all departments. Evaluate changes and guest needs and insure fulfillment Monitor and maintain financial performance Responsible for overall guest satisfaction Resolve guests problems Conduct daily standup meetings with stuff especially during shift changes Oversee employees to insure provision of quality service
Audio Visual Technician (Current Employee), Toronto Marriott Downtown Eaton Centre – March 4, 2015
Pros: free lunches
Cons: no full time postions available
The Toronto Marriott Downtown Eaton Centre is a delightful place to work. I am greeted by all of my fellow employees as soon as I walk in the door. The pay rate is very good and the work load is easily managable. My direct supervisor is a very well organized and compassionate person. The hardest part of my job is doing large set-ups by myself. the most enjoyable part of my job is seeing all of my clients completely satisfied with the services we provide.
It was a fun work place where everyone respected each other
HOTEL CONCIERGE (Current Employee), Niagara Falls – February 25, 2015
Pros: great work environment easy to come in too everyday
Cons: the slow times having to hand and wait for guest
A typical day would consist of me checking people in and out of the hotel answering guests complaints and questions. I learned how to deal with angry guest while being curduious and making sure to always find a solution. My management group was good always gave time off when needed and always helped you with situations if needed. Co- works were extremly nice I still keep in contact with them over my school year. The hardest part of the job and the most enjoyable part are the same, it was the interacting with the guest and dealing with complaints was the hardest part because sometimes it wasn't easy to keep the guest happy but the was the enjoyable was to find out what was wrong and fix it.
Call Centre Environment with fun people to work with
Reservation Sales Specialist (Former Employee), Sarnia, ON – February 25, 2015
Pros: hotel room perks, free lunches, large lounge for work team
Cons: never changing environment
I worked 8 hour days where I learned interpersonal skills through telephone sales. Management was very helpful and my co workers were a valuable asset to have beside me. Hardest part of the job was selling to people who were not interested in particular properties when others were sold out. My favourite part of the job was the commissions.
Room attendant (Former Employee), Markham, ON – December 2, 2014
Pros: free coffee
mornings are always fast paced, greeting our guests, some checking in, some checking out and some just grabbing breakfast, i pack my cart up and get going, 15 sweets to get done. iv learned bed making techniques, chemical handling, hotel procedure,
Housekeeper (Former Employee), Minett, ON – October 23, 2014
In a short time, I learned the importance of teamwork and working independently. The Marriott emphasized teamwork and the idea of being an orchestra - this idea was proven under extremely busy days, as people from different departments aided others. I learned the importance of time management and of the satisfaction of guests. I had strong relationships with my co-workers; everyone helped each other in various ways. The hardest part of the job was the hours - we were understaffed and working over time every day. The most enjoyable part of the job was seeing guests come from all over to vacation in such a remote, but quaint place... and to see their reactions of the stunning view of the lake.
One of the worst hotels to work for in Niagara Falls, Ontario.
Front Office Assistant (Former Employee), Niagara Falls, ON – August 8, 2014
Pros: discounts on marriotts worldwide.
Cons: everything else.
Management is horrible in that they do not address employee problems. The unionization is a joke. Pay is low. Demands of work due to severe understaffing are ridiculous. Front Office manager gossips about her staff and is extremely rude and unprofessional.
Worst place to work Courtyard By Marriott Edmonton west.
Executive Chef (Current Employee), Edmonton WEST – July 12, 2014
Pros: nothing at all
Cons: lots to say and proved by each staff who works here, cant fit in 2 million words
Never safe at work, zero safe work practice , egoistic management ,arrogant owners, ZERO job safety. No appreciation. Foreign workers are made to work for free after 8 hours shift. No raises to any staff after few years of hard work. The worse place to work I have seen so far in my 20 years of Chef carrier
Former Marriott Slave (Former Employee), Halifax Residence Inn – July 7, 2014
Cons: no help even though the managers office looks out to the dining area. too much work for one person.
If you want to do the job of 3 people, have absolutely no help from anyone and be constantly overwhelmed by trying to accomplish your tasks while management looks on without pitching in then this is the job for you. Poor wages for the work you do, absolutely insane management as they berate you for not being able to do the impossible and no guarantee of hours makes this one of the worst employers in Halifax. Look elsewhere. Even fast food would be better then this place.