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Marriott International, Inc.
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2,336 reviews

Marriott International, Inc. Employer Reviews

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Job Work/Life Balance
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Management
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Room attendant
Housekeeper (Former Employee), Toronto, ONDecember 26, 2013
Pros: free food
Cons: insufficent pay
Part time-made beds,cleaned rooms
team work
management was good
co-workers were friendly
long hours of bending
meet all kinds of people
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this company was a great company to work at.
Night Auditor (Former Employee), Calgary, ABDecember 16, 2013
I hope I can work back there since it is close to my house and they have a wonderful staff.
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Lots of discount
Dish Washer (Former Employee), Calgary, ABNovember 12, 2013
Pros: free lunch
Cons: not enough hours
Clean everything that is required of ud to clean....receive orders from the chef help the kichen as soul chef
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Productive, Fun and Great Company with great benefits
Front Office Supervisor (Current Employee), Toronto, ONNovember 11, 2013
Marriott is a great company with amazing culture. Benefits are really great as well.
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Productive Environtment
Guest Service Leader (Former Employee), Minett, ONNovember 3, 2013
Pros: the people whom work there.
The Marriott International, Inc. group is a wonderful company to be involved with. The training provided within each department is exceptional, allowing each employee to fully enjoy and take pride in the work that they do. The culture of people at the Marriott makes it exceptionally easy to garner lifelong friendships.
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Fun place to work at.
Supervisor Auto Park (Former Employee), Montréal, QCOctober 7, 2013
Good benefits and good people to work with. The customers can sometimes be very rude. Do not take it personal.
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NIce place for the family and extended stays guests
Room Attendant (Current Employee), Montréal, QCSeptember 26, 2013
Five days of works with no permanent day off.
I learned to work hard and needs to have patience
Management is excellent.
Co-workers are kind and friendly.
Cleaning rooms with longstay clients.
I enjoyed doing the beds.
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Marriott was my training for my future.
Sous Chef (Former Employee), Cornwall, ONSeptember 18, 2013
Pros: positive
I worked under a qualified chef, he was my mentor. The general Manager at the time sent me for many training courses to aid in my training, I moved up the ladder quickly, this job was the one to help choose my carrer.
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Typical hospitality environment
Food and Beverage Supervisor (Former Employee), Kingston, ONSeptember 15, 2013
Pros: beautiful property, abundant training, prestigious company, job security, transferability.
Cons: unprofessional management, high turnover, low pay, shift work.
The Marriott group of companies has a fantastic culture and set of values. The property was absolutely beautiful and the staff were all wonderful people. Unfortunately, I found upper management to be lacking in professionalism. A leader is suppose to lead by example and I felt that the Marriott culture was fraudulent at this particular property. I have – more... worked with/for much more respectable Managers.

The most difficult part of the job was working shifts and dealing front-line with the public for low pay. The same positions in surrounding towns/cities are paying at least $2.50/hr more. This trend isn't specific to this property though; I found most hotels and resorts in Kingston to be paying comparatively low wages.
I did enjoy working with such a wonderful and professional team of co-workers and I felt like part of a family for the time that I was there. – less
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Was Ok,
Director of Technical Services (Former Employee), Dorval, Qc.August 30, 2013
Cons: low pay, no increases, management always changing.
I enjoyed the opening process and the work involved in getting the Hotel opened.
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Reservation Agent
Reservation Agent (Former Employee), Fredericton, NBAugust 28, 2013
I really liked working there I the discount for the rooms was great the health benefits were awesome it is too bad that they closed the call center here in Fredericton
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Nightmare
Customer service (Former Employee), Sarnia, ONAugust 5, 2013
Pros: hotel discounts
Cons: long list, the travel savings arent worth it
Marriott preaches that they are not a call center, but they are. Typical call center life, low pay, high stress, high expectations and no adequate compensation. You can be in their top sales, and still the management will brow beat you because it is not enough.

Marriott management is just awful, the less work they do, the better they think they are. – more... They do not look out for their employees, or the best interests of their employees, even when illegal activities are occurring. The prior management was incredible however the current management who took over flushed Marriott down the toilet as being a decent employer. To simplify, there used to be standards to even get an interview much less a job there, now they'll take anyone who can write a resume! – less
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great place to meet new people.
Hotel Front Desk Agent (Current Employee), Calgary, ABAugust 3, 2013
Pros: building contacts with guest.
Cons: repetitive task
A typical day for me usually begins with setting up the buffet line for our breakfast service followed by replinishing items such as plates, cutlery and food items when necessary. I would also clean tables too. My day usually ends by cleaning up the tables, removing the food items from the buffet line, preparing the food items for the next day. I learned – more... how to organize my time wisely, the importance of team work and communicating with a variety of worldly guest. The most enjoyable part of my job is the time i spend talking and getting to know the guest. – less
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Great company to work with
GUEST SERVICE AGENT (Former Employee), Toronto, ONJuly 28, 2013
Pros: pay and benefits
Cons: hours
Hospitality industry does not sleep, odd hours, loved helping people having best vacation and work related stays
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Worst experience ever
Marriott Event Technology Manager (Former Employee), Halifax, NSJuly 23, 2013
Pros: wage and benefits seemed good
Cons: worst management ever!
I relocated from Calgary to Halifax for a supervisor position and at first it seemed like a dream job. Shortly after realizing that management were absolutely crazy, unreasonable, unorganized, and unprofessional I realized I made a terrible mistake. The stress level was unbelievable and totally unnecessary! Worst employer ever! Don't ever relocate for – more... them for gods sake whatever you do trust me! The pay was good at first glance and the benefits were good but not worth it in the slightest. – less
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Love the free food
Accounting Assistance (Former Employee), Ottawa, ONJuly 22, 2013
Pros: free meals
Is a good work environment. Learned lot of new things. Co workers were helpful.
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A good team, with great management.
Housekeeping (Former Employee), Mississauga, ONJuly 15, 2013
I enjoyed working for Marriott International, Inc, for the reasons of good co workers, great management. Every single person on my team were good people with great skills and manners. I enjoyed meeting up with the team and management before every shift. This showed that management cared and respected our thoughts and attributes.
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floating on the water
House Person (Current Employee), Hamilton,OntJuly 4, 2013
Best Team I ever work.very friendly.they like my work,always thank for the job.
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fun place to work at
Event Service Manager,Milestones Rest. Supervisor (Former Employee), Niagara Falls, ONJuly 4, 2013
Pros: meals and doing what i love
Cons: long hours
set up staff for day to day operation
ensure everything is on time
ensure FOH and BOH are working together
making sure our guests are happy
helping guests through there day
setting up next shift for success
looking a head to plane week and month
working with great people
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Poor morale, unreasonable and demanding management, low pay, and great benefits
Room Attendant (Former Employee), Courtyard Marriott, downtown EdmontonJune 30, 2013
Pros: good benefits, most colleges were easy to get along with, training offered
Cons: most managent were extremely ignorant, low pay, bad morale, horrible control- freaking by most senior staff
The work was routine and somewhat varied, with lots of guest contact. We had to stock up on all supplies for our carts in the laundry room on breaks, or before or after work ( if done before or after work, not paid for it, but the expectation was that it was to be done then so as not to lose time on cleaning rooms). We were expected to only take 30 – more... minutes to clean checkouts, not taking into account that some guests trashed many of them. We were expected to be available 7 days a week once we got a new head housekeeper, which was not what her predecessor and I had mutually agreed upon. Management would have "employee appreciation" lunches (excellent food from our hotel restaurant), at which our redneck manager would tell us at the beginning if we didn't like working working there, we could get up an leave right now - horribly inappropriate. We were also control-freaked about using the guest elevator over the service elevator even before or after work. Curiously, this rule was never enforced with any staff that wasn't labor, another "you're the slaves, we're the masters" class-conciousness. Most of us just ignored management in the interest of saving time. We had to have extremely good reasons for not being at the 5 times per week "training sessions" that we were paid to attend, which were a half an hour long discussions of something out of our employee rule book. Most of us felt that they interfered with us getting our rooms done in a timely fashion when we were really busy or understaffed, and after a year you pretty much have the rules down pat. I didn't mind these meetings when we had slower or more manageable days, the assistant manager who gave them was a real people person, and did these meetings really well. There was also a handful of employees that once we got card keys would go to floors that had checkouts before the person who had been assigned those rooms got to them so the tips could be stolen. My last few months working there, the manager told us that we needed to work more as a team. He didn't know just how much we were working as a team - to help each other find other jobs every day! I did get along well with most of my collegues and the majority of the office staff, despite the rest of the nonsense that went on. I will say something about their benefit package: once you work their for 3 or more you get very good prescription drug coverage, and from the get go the eyeglass coverage is fantastic. – less

About Marriott International, Inc.

Marriott International, Inc., is a leading lodging and hospitality company that develops, operates, and franchises hotels, corporate – Read more

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