Well it wouldn't be bad...
Customer service, reservation sales (Former Employee) – Sarnia, ON – 22 February 2017
If it weren't for the poor management who care only for numbers and not at all about their staff, this wouldn't be a half bad place to work.
As it is, it's a call center/service, so you have to put up with a LOT of garbage from customers. On top of that, bonus' are dangled in front of your face, but only seem to be given to those in the "in crowd" and aren't actually merit based rewards. You can have amazing sales numbers and not get an incentive or a raise, yet your co-worker who you know to have stats far below your own will get incentive's every month.
They say there's lots of room for advancement with in the company, but there is not, unless you're an American greencard holder. They say there's yearly raises, but they're so small it's not even worth trying for.
I will say this, if you're older, don't need a job to say pay your bills (as they do not pay a livable wage) and just want to take advantage of their employee discount program, this is a great job to take because the only upside to working at Marriott is the generous discount given to employees, that being said, even at their low employee rates, it is really hard to afford any sort of vacation as their pay is barely above minimum wage and is not at all a livable wage.
Generous discounts for hotels
Pretty much everything else, poor management, less than livable wage, high quota's