SPG associate (Former Employee) – St. Thomas, ON – 1 August 2017
Lots of expectations from supervisors who haven't even done the job. They never had to reach the same requirements yet get advancement for knowing or being related to someone. Coworkers were the biggest pro about the work place. The actual job itself wasn't enjoyable, being told we had to pretend to be at the hotel so the guest would "believe" us then get yelled at by the guest because we lie. So many loopholes and not very structured. Worked here for a year and became severely depressed. Everyone I know that works here wants to quit.
Benefits, coworkers, free lunches(sometimes)
High expectations, back to back calls, blamed for not trying hard enough
I worked for the Marriott in Melbourne in 2013 and by far the best hotel. Unfortunately I was only there for 3 months due to personal reasons but everything about the how they operate from the GM all the way down is like a huge family. They say no one leaves the Marriott and you wonder why. Would definitely work for them again hands down if given the opportunity.
Customer service, reservation sales (Former Employee) – Sarnia, ON – 22 February 2017
If it weren't for the poor management who care only for numbers and not at all about their staff, this wouldn't be a half bad place to work. As it is, it's a call center/service, so you have to put up with a LOT of garbage from customers. On top of that, bonus' are dangled in front of your face, but only seem to be given to those in the "in crowd" and aren't actually merit based rewards. You can have amazing sales numbers and not get an incentive or a raise, yet your co-worker who you know to have stats far below your own will get incentive's every month. They say there's lots of room for advancement with in the company, but there is not, unless you're an American greencard holder. They say there's yearly raises, but they're so small it's not even worth trying for. I will say this, if you're older, don't need a job to say pay your bills (as they do not pay a livable wage) and just want to take advantage of their employee discount program, this is a great job to take because the only upside to working at Marriott is the generous discount given to employees, that being said, even at their low employee rates, it is really hard to afford any sort of vacation as their pay is barely above minimum wage and is not at all a livable wage.
Generous discounts for hotels
Pretty much everything else, poor management, less than livable wage, high quota's
Baquets (Current Employee) – Brampton, ON – 12 December 2016
- Highly experienced bartender and banquet server (Smart serve certified) - Responsible for leading & managing a small group of employees during functions, set-ups & take down of weddings, parties, office meetings, & other functions & events - Front of line communications with guests in a professional, knowledgable, & appropriate manner
Banquet Server (Current Employee) – Victoria, BC – 21 August 2016
Everyone at the Marriott branch I worked at was extremely friendly and everything was well managed. The hardest part about the job is the long hours on your feet but as long as you pace yourself, its worth it. Great place to start a career in hospitality.
Free Lunch/Dinner, Pay for training (food safe, serving it right), flexible hours
Front Desk Agent (Current Employee) – Mississauga, ON – 30 June 2016
Most enjoyable part is shaking new hands everyday and interacting with people daily face-to-face. Great staff - everyone gets along. Lots of perks, especially the discounted room rates worldwide. Management is great -- door is always open.
Housekeeping Manager (Current Employee) – Sault Ste. Marie, ON – 28 June 2016
Unfortunately for the all the responsibility I have the $14 a hour I earn is just not enough it and no job advancement to make more money. Love the Owners and All my Staff but unfortunately I need better money to support my family.
I managed to create a Great Team
Not enough money and tons of responsability which i do not mind.
Housekeeping (Former Employee) – Halifax, NS – 23 June 2016
I worked for this company only for two weeks, I told my manager that I couldn't work full-time until after July 1st. She agreed and told me thats perfect. She didn't listen and gave me 72 hours in less than two weeks. I am still a high school student so that wasn't possible for me to do. She also put me down as part-time but I was working full-time hours. Good people other than that, very understanding and my co-workers were amazing.
Free lunches, discounts on food, discounts on hotel rooms, tips from the guests
Head Server (Current Employee) – Ottawa, ON – 21 June 2016
The position at the Marriott offers everything a good hotel is able to offer. Great environment, professional crew, different shifts, valuable interaction with the guests, benefits, solid salary, discounts, access to hotel facilities, parking, staff appreciation lunches and activities.
Front Desk and Sales (Former Employee) – Mississauga, ON – 20 June 2016
I learnt a lot gaining my co-op experience at this hotel along side a really solid and competent team. There was definitely a whole lot that I took away from this place, including work ethics, time management, punctuality, along with the responsibilities a Front Desk Agent.
Fast phased environment and very pleasant co-workers
Front Desk/Night/Auditor/Porter (Current Employee) – Ottawa, ON – 2 June 2016
Marriott is a great and World Wide know chain to work for. They offer a lot of internal training for employees to grow and better themselves and to always be up to date with the day to day function of the Industry. The hours can be all over the place which limits employees to certain extends but for those willing to walk that extra mile they always give acknowledgement when the time comes. They mostly Hire people part-time which can be hard aspecially when it comes to get another part-time position as schedules change on a weekly basis. Great Hotel discounts if you like to travel!