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Marriott International, Inc.
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2,238 reviews

Marriott International, Inc. Employer Reviews

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Worst place to work Courtyard By Marriott Edmonton west.
Executive Chef (Current Employee), Edmonton WESTJuly 12, 2014
Pros: nothing at all
Cons: lots to say and proved by each staff who works here, cant fit in 2 million words
Never safe at work, zero safe work practice , egoistic management ,arrogant owners, ZERO job safety. No appreciation. Foreign workers are made to work for free after 8 hours shift. No raises to any staff after few years of hard work. The worse place to work I have seen so far in my 20 years of Chef carrier
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DON'T! DON'T work here!!
Former Marriott Slave (Former Employee), Halifax Residence InnJuly 7, 2014
Pros: nothing!!!
Cons: no help even though the managers office looks out to the dining area. too much work for one person.
If you want to do the job of 3 people, have absolutely no help from anyone and be constantly overwhelmed by trying to accomplish your tasks while management looks on without pitching in then this is the job for you. Poor wages for the work you do, absolutely insane management as they berate you for not being able to do the impossible and no guarantee – more... of hours makes this one of the worst employers in Halifax. Look elsewhere. Even fast food would be better then this place. – less
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Excellent job
Food and Beverage Supervisor (Former Employee), Toronto, ONJuly 2, 2014
Pros: excellent job
I started at the Marriott as a server and moved my way up to barrister
to food and beverage manger.

I learned the way hotels work from different position from a union employee to non union employee.

All the staff at the Marriott are amazing.

The most enjoyable part of the job was the growth inside the hotel. Dealing with guest and ensuring they get – more... the service the are looking for but exceeding their expectations.

The hardest part of the job was leaving the job.Management and staff are great. – less
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Great employee perks
Front Desk Agent (Former Employee), Ottawa, ONJune 26, 2014
Long term stay property. Enjoyed getting to know and understand the guests as well as guest needs.Prepared me for my career in hospitality.
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Great Employees, Great Workplace
Sales & Events Intern (Former Employee), Toronto, ONJune 13, 2014
As an intern, I was treated very well and had a great team to work with. Even though my work term was short, the members of the team greeted me with open arms and all members of the Marriott team made a point to welcome me and befriend me. It truly was a great company culture and I would recommend it to anyone interested in the hotel environment.
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fun place to work and always learned something new everyday!
Customer Sales Representative (Former Employee), Fredericton, NBJune 9, 2014
Pros: incentives, pineapple diamonds(customers wanted to speak to my supervisor to tell them how well i did), meet people from marriott hotels, have chances to win a free night stays at marriott hotels
Cons: there were none!
Working there was by far the most rewarding, fun, loving, caring, professional place I have ever worked at. The employees, management, the boss, just EVERYONE were amazing to work around/for. And having the oppurtunity to talk to many different people all over the world, was an amazing experience for me.
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One of the best Employers in the world
FIRST COOK (Current Employee), Edmonton, ABJune 9, 2014
Pros: you can be your self
-One of the best Employers in the world
-Freedom of Expression
-great co-workers
-amazing management, they do listen to us.
-work life balance is there
-progress is certain if the hard work is evident
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Good working Place with Leissure
Waiter (Current Employee), Jazan, Jizan, Kingdom Of Saudi ArabiaJune 5, 2014
Pros: free lodging, food, & transportation
Cons: long hours
1. Guest Problems
2. I learned about Marriott Standards
3. Good & Productive
4. Good & cooperative
5. UN-expected event's
6. Doing our work with unity & understanding despite of our different culture & personality
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Overall a good company
Reservation Telesales Agent (Former Employee), Sarnia, OntMay 26, 2014
overall it is a basic call center life, the management team is highly professional, and will do everything in their power to help you reach goals and advancements. i would definitely recommend them as an employer
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We have a play station to excerise
Housekeeping (Former Employee), Calgary ABApril 22, 2014
It was kind of fun most of the time.
I learn how to finish my job in time.
Management was not too bad,some supervisor was a bit fussy.
The hardest part of the job was holiday time some room could be very dirty.
The most enjoyable part of the job was when we have meeting.
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Freedom to work, creative and the best team.
EVENTS OPERATIONS SUPERVISOR (Former Employee), Dubai, DUApril 8, 2014
Great people as mentors to work with and few of them were amazing friends.
Compensation and living standards for rank and file staff and especially casual banquet labour needs to be seriously revised in an open forum.
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Day at work
Front desk agent (Current Employee), CalgaryApril 6, 2014
-assist guest check in and check out
- handle cash and credit car record
- basic accounting and booking of hotel
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fun place
Housekeeping Supervisor (Former Employee), Edmonton, ABApril 1, 2014
Pros: free coffee
Cons: long hours
this place is giving very less salary for the supervisor, then make them work for long hours
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It is a different world
Maintenance Expert (Current Employee), TorontoMarch 31, 2014
Pros: personal development through work in a team
Cons: rotation of shifts
It was our live life to discover. We were passionate about our service, We've got authentic style, natural curiosity and a warm way with people. This was not just a place to spend the day, this was a place to discover, a place in the world with our style and our magic touch.
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Very Interesting
Bellman (Former Employee), Toronto, ONMarch 12, 2014
Pros: people
Cons: hours
I was in charge of the save keeping of bags or luggage. I also, booked limos or taxi's for the customers and sent out packages if it was requested.
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Costumer focused enviroment
Food and Beverage Server (Current Employee), Edmonton, AlbertaFebruary 23, 2014
Pros: free food, good benifits
Cons: demanding hours, taking on extra responsibilities
The typical day consists of tending to the guests many need and going above and beyond what would be typically expected. I've learned my different aspects of serving and how to handle and solve any situation. Management is more hands on, and will help out whenever needed. Co-workers typically have been there for many years and are vary familiar. The – more... hardest part of the job is the constant demand of flexibility of scheduling, and being able to wrap a personal life around it. The most enjoyable part is interacting with the guest and getting to know them better. – less
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Productive and Enjoyable Environment
Night Auditor (Current Employee), Lakeland, FLFebruary 16, 2014
I work three distinct jobs within Marriott: front desk, night audit, and maintenance. For the most part, these jobs include a large emphasis on guest relations and being "the face of the company." Throughout my experience at the Residence Inn by Marriott, I have learned a lot about how the computer systems for Marriott properties operate, how the financial – more... information is updated into the company's database, valuable lessons from guest service interactions, and the importance of communication in the workplace. I have also trained others employees in how to work the front desk and night audit positions.

The hardest part of the job is also the most enjoyable part of the job- the customer interactions. We receive a lot of business travelers, who are often overworked, stressed out, and cannot catch a break. Sometimes it is difficult to assist an unhappy guest, but at the same time it is a blessing to be able to fix the situation and maybe be the one bright spot that our guest had all day. – less
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Flexible, friendly work area
Front Desk Clerk, Night Auditor (Current Employee), Belleville, ONFebruary 3, 2014
Pros: flexible work hours, friendly staff/working environment
Cons: permanent swing shift, little advancement
The most difficult part of this job is being able to not only manage the hotel, but to keep up with any concerns or questions from the guests. They will either call or come down to the front desk and you will have to respond in a timely manner. You can mention it may take some time, but it is essential to get back to them ASAP.

I learned a lot working – more... at this hotel, as it gave me a greater understanding of high expectations to time management and resolving of concerns.

Day to day, you answer phones, make reservations, transfer calls, assist guests with their questions about the local area, assist guests if there is an issue to be resolved, work with fellow employees to ensure that the guests are taken care of, and always do it with a smile.

The Management is always on the ball if you keep them informed of any on-goings within the hotel. They will back up the Front Desk if they had to make a judgement call, and they are good about being professional when there is anything that needs to be spoken to about in private. The employees are friendly, kind and always willing to help out, and everyone is a team player. – less
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Great management team and staff
Guest Room Attendant (Current Employee), Niagara Falls, ONJanuary 27, 2014
Pros: good management
Cons: physically demanding
I've been happy with my experience at the Courtyard by Marriott. Management in my department is very approachable and efficient. I learned a great deal about the hospitality industry through my time here. At times the job can be physically challenging; however, it is rewarding in the end. My co-workers are fantastic and the overall environment is very – more... positive. – less
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I feel this company is a great place to work
Night Audit Lead (Former Employee), RiverCree ResortJanuary 22, 2014
Pros: transportation to work
I feel the Marriott is a very pleasant place to work. The leaders are very supportive and willing to help you when it is needed.
I enjoyed the co-workers and learn so much from other staff.
The hardest part of the job was working the night shift and adjusting to the hours.
The most enjoyable of the job was the guest and ensuring they had a pleasant – more... stay with us and knowing they were going to return and stay with us more.
The staff and how well everyone got along and willing to help in difficult situations. – less

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About Marriott International, Inc.

Marriott International, Inc., is a leading lodging and hospitality company that develops, operates, and franchises hotels, corporate – Read more

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