Gained lots of experience and was generally a positive place to work due to healthy coworker relationships
Cashier (Former Employee) – Vancouver, BC – 3 June 2017
I worked full time, and since it was located in downtown, it had a high traffic of customers (on a busy full shift, it was common to hit 200 transactions), and it also was a high theft area.
On the bright side, this did help me learn to keep my cool when confronted by angry customers, and learning to be aware of who is coming and going into the store.
I got along well with most of my coworkers, which went a long way to making my shifts more enjoyable. The least favourite part of my job was the anxiety of dealing with thieves or the more aggressive customers.
Cashier (Former Employee) – Vancouver, BC – 27 February 2017
Work environment was pretty okay overall, the Burrad location just had more good customers than bad customers.And the workers are overall good natures.difficult with transportation if you live far and work long hours.
Customer Service Representative (Former Employee) – Vancouver, BC – 15 June 2016
A typical day at work would be pretty predictable, with the usual cash-handling and customer service responsibilities. Additionally, there would occasionally be irate customers, but overall, the work was straightforward and easy. Overall, the management was decent.
Cashier (Former Employee) – Vancouver, BC – 10 September 2015
• Warmly greeted customers • Accuracy inputting codes for produce, bakery and some deli items and scanning bar codes • Operated point of sales for debit and credit transactions, handled cash and balanced end of day cash • Packed groceries on the spot, for deliveries • Processed refund for returned bottles and goods • Returning items to appropriate departments that were left behind at cash
Senior Grocery Clerk (Current Employee) – North Vancouver, BC – 28 April 2015
Customers are 95% friendly, coworkers are amazing and relaxed. Depending on the department, can be busy/exciting or boring and repetitive. Great place for young people to start and get some customer service + first aid etc. Advancement is non existent at some locations due to independent (family owned) franchises. Employees are very disposible and replaceable, but employers really have to be pushed for that to happen.
Cashier (Current Employee) – Kelowna, BC – 27 January 2015
It's a good job if you're a student looking for a first job and part time work.Although if you are looking to support yourself or get into this chain as a career, I wouldn't bother. They do not treat their staff very well and are very frugal with any expenses. The 'cashier sweater' is one example of this. This item is one sweater that the cashiers share if they get cold, the sleeves are held together by safety pins and are tattered beyond repair. This is only the beginning of this companies short comings to their staff treatment. The staff bathrooms are always nauseatingly unclean with clogged toilets, tampon garbage bins that go months upon months without cleaning (to the point where used tampons are falling out onto the ground), the microwave in the staff room is coated in food and missing the plate, and the entire back room looks like a good place to catch a disease. There is little to no appreciation shown to the bottom pay grade cashiers, and it feels like a job you will get trapped in with no room to advance. The turn-over rate is high, and sticking through will earn you no reward. Almost all of my co-workers want to get more hours but instead Marketplace IGA insists on hiring more part time staff.
This is a little more of a stretch but still an observation worth noting: I feel that this specific IGA is very gender separated. All of the produce employees are men, all of the floor employees are men, all of the cashiers are female, and all of the bakery employees are female. There is only one female manager and she has been a part of this IGA for many many years.more... All other/new managers are men.less
5% discount on groceries, young friendly co-workers, easy entry level job
very few hours, little respect, manager picks favorites, minimum wage on most positions
Productive workplace with great hours and friendly staff
Assistant Deli and Bakery Manager (Former Employee) – Lake Country, BC – 25 August 2014
Working at Marketplace IGA was overall a good experience for me that helped me gain great customer service skills. A typical day at IGA began at 7:00am proofing all our baked items such as bread,buns,croissants, cinnamon buns and other pastries. Typically in the mornings I would look after all the baking and my manager would take care of the deli. IGA in Lake Country is located just up the road from the George Elliot school so we often got very busy around lunch time and I would prep lunch for the students beforehand. Lunch prep included making wraps,sandwiches, salads and hot case items such as chicken strips, french fries, hotdogs and burgers. I was not only responsible for the preparation and production of what we made but also the presentation. Throughout the day responsibilities included slicing deli meats and cheese for customers, helping customers find store items, taking cake orders, and running them through the deli till. We had a few managers come and go so i was responsible for training them on how our scales work and where we keep our frozen products and our meats and cheeses. I trained many of our night shift staff & day time weekend staff on customer service, baking, deli prep, and presentation. the hardest part of the job for me was cleaning the bakery department freezers. We get a lot of product in and our freezers were not big enough so I was constantly struggling to keep them organized and sometimes it would take me up to an hour. The most enjoyable part of the job for me was baking and decorating cupcakes and cakes. I am an artistic person so when I get themore... chance to use my artistic skills in the workplace It is always very enjoyable for me.less
great hours, always something to do, friendly staff
Deli Clerk (Former Employee) – Kelowna, BC – 9 April 2014
Working at IGA was fairly good, it was a great first job. I worked in the deli so I prepped food, took customers orders, cleaned, made food and closed the deli most nights. I'd also help out with the bakery sometimes too. The hardest part was when I was closing by myself and running a bit behind because I had to deal with a lot of customers. There were some misunderstandings between me and coworkers/manager. The most enjoyable part of the job was that my first manager gave me the hours I wanted so it was very flexible.
Bookkeeper and File Maintenance (Current Employee) – Cloverdale, BC – 3 April 2014
I have worked for this company for many years and I have always enjoyed it. I have worked for multiple different locations and it has always been a wonderful job to have. I continue to work there a couple days a week despite finding another job because I just was not ready to leave!
It depends on the owners, most often some sort of store discount.
Deli Clerk (Current Employee) – New Westminister – 13 March 2013
I usally do closings when I start I prepare salads deal with serving customers do prep work for the next day.Fill all salads in case stock deli meats for next day.clean all of the dept.Three people work in deli,opener mid shift and closer.Im on my one from 6pm till10.I enjoy working with my coworkers. I like helping people in the store.