Pros: great hours, always something to do, friendly staff
Cons: older store, older equipment
Working at Marketplace IGA was overall a good experience for me that helped me gain great customer service skills. A typical day at IGA began at 7:00am proofing all our baked items such as bread,buns,croissants, cinnamon buns and other pastries. Typically in the mornings I would look after all the baking and my manager would take care of the deli. IGA in Lake Country is located just up the road from the George Elliot school so we often got very busy around lunch time and I would prep lunch for the students beforehand. Lunch prep included making wraps,sandwiches, salads and hot case items such as chicken strips, french fries, hotdogs and burgers. I was not only responsible for the preparation and production of what we made but also the presentation. Throughout the day responsibilities included slicing deli meats and cheese for customers, helping customers find store items, taking cake orders, and running them through the deli till. We had a few managers come and go so i was responsible for training them on how our scales work and where we keep our frozen products and our meats and cheeses. I trained many of our night shift staff & day time weekend staff on customer service, baking, deli prep, and presentation. the hardest part of the job for me was cleaning the bakery department freezers. We get a lot of product in and our freezers were not big enough so I was constantly struggling to keep them organized and sometimes it would take me up to an hour. The most enjoyable part of the job for me was baking and decorating cupcakes and cakes. I am an artistic person so when I get the chance to use my artistic skills in the workplace It is always very enjoyable for me.