I really like working at Marks
Assistant Manager (Current Employee) – Red Deer, AB – 22 March 2017
In a typical day at work: Open and close the store, open and closing tills, organize my team for daily duties, breaks and Plan for sales. Check our previous sales and make our goal, check inventories, help customers, organize visual standards changes, plan for the week or the weekends and events (I love events).
I learned about clothing and shoes and safety gear, how to budget, make schedules, dealing with difficult customers and complaints, employees concerns.
In my opinion, the management does a good job overall, but I feel there is a lack of presence on the floor.
Due mostly to low pay causing high employee turn around, we have to train frequently and have inexperienced workers which contribute to less time to focus on customer service and job duties.
The hardest part of the job will be not having enough staff or properly trained staff to help customers and replenish the floor so we end up behind sometimes.
I love the way that we have to do the change of fashion for every season = new product, the visual standards, the way that they do flyers, sales and clearance.