Service Delivery Worker
March of Dimes Canada 24 reviews - Chatham-Kent, ON

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Service Delivery Worker – 1 Full-time and Part-time position available

Location: Chatham, Ontario

- Financial: payroll, processing invoices and personal expense statements
- Develop and revise as needed a master schedule in accordance with consumer services and budgeted hours
- Develop and as needed revise a monthly staff schedule in accordance with the consumer services and budgeted hours
- Ensure attendants and Community Support Leader’s logs are completed, and liaise with provincial office regarding payroll issues
- Ensure consumer-focused service delivery and refer to service complaints to supervisor for follow-up
- Provide administrative to supervisors (i.e. correspondence, file management, coordinate staff meetings, orientation & training, etc.)
- Liaise with both consumers and staff on a regular basis

- High School Graduate or equivalent
- Ability to take initiative, multi-task and work under pressure within deadlines
- Excellent telephone manner and customer service skills
- Flexible to changing demands of the job
- Demonstrated proficiency using a variety of Microsoft office products including Word, Excel, and Power Point
- Excellent interpersonal skills, communication skills, and math accuracy
- Excellent writing and proofing skills; exceptional organizational skills
- Demonstrated familiarity with office automation and computer hardware and software
- Valid driver’s license and reliable vehicle is a necessity

Applications accepted until: January 3, 2014

About this company
24 reviews