Team Member (Current Employee) – St. Catharines, ON – 8 May 2017
lots of stuff to do but can be fun at times. the other employees are nice and fun to work with. the hardest part is when it gets busy you get stressed out because there's so much going on and lots of stuff to do.
Customer Service (Current Employee) – Calgary, AB – 22 October 2015
Fast pace environment with many tasks, such as cleaning, making cones, cakes, ice cream sandwiches, ice cream, and cupcakes. Greeting customers with a positive and welcoming attitude, and serving customers to their desires. Although it is a struggle to get past rushes, but with patience, it goes by fast. Management is excellent and organized with schedules. I've learned to make ice cream and such, and I've learned a lot about customer service, and keeping the work area clean and organized. Co-workers and I will change shifts and cover for each other when needed. Most enjoyable part of the job is probably the ice cream.
experience, ice cream
Screaming children, kids not talking loud enough for us to understand what they want in their ice cream
Cashier (Former Employee) – Edmonton, AB – 16 September 2015
The work day doesn't feel long, because you are always have something to do. A lot of interesting tasks like making cones and dipping them into the chocolate or decorating ice cream cakes. Co-workers were nice, mostly students. The hard part is that some of the ice cream containers are heavy to lift and carry. The best thing i loved was the look in children's eyes when the got their ice cream. It feels great to make people happy.
Team Leader (Former Employee) – St. Catharines, ON – 21 May 2015
Great place to work at during my university career. I really enjoyed the time I worked here, and the people I worked with. Owners were really nice people to work for. Always enjoyed seeing my regular customers
Supervisor (Former Employee) – Oakville – 8 February 2015
A typical day at work would be setting up for the day, and making sure I have tasks ready for my scoopers. I would manage the till and make sure the balance was right. Working with other co-workers was a lot of fun. The people make the job position worth it. The hardest part of the job was handling dissatisfied or angry customers. We didn't get many, but it was tough to deal with the time came around. Summer hours were long and very busy. It's hard to control a team of 6-7+ people in a busy store. But it was my job, and I think I did it well.
Full Time Day Employee (Former Employee) – Ajax, On – 25 September 2014
I enjoy working at Marble Slab Creamery, I learned a lot about product management as well as customer service. I learned about how much work needs to be done when you are working alone and not getting any other help.
Manager (Former Employee) – Kamloops, BC – 18 September 2014
Make sure all employees are dressed in marble slab uniform. Asess all production machines for cleanliness and safty. Turn on machines for daily production, make cones, icecream, cakes etc Maintain store appearance, provide safe and happy working environment for staff and ensure all customers have a great experiance.
Store Supervisor (Current Employee) – Milton, ON – 8 July 2014
It is a great place to work.My job involves customer service as well as production tasks and making sure that the restaurant is neat and tidy. My co-workers are very friendly and fun, we work as a team to make sure that it is a fair game for everyone specially during the rush hours in summer. everyone tries their best not to leave any task for the other shift.Overall, i like this job.
Scooper and Pre production (Former Employee) – Markham, ON – 22 May 2014
it was fun while I worked at marble slab. The owners were very nice and the costumers were great. Made some friends with the employees. only thing was that a lot of the shifts would get ditched by other staff and I would end up taking them. Shifts weren't really worth it because they would only schedule 3-4 hour shifts at a time.
Supervisor (Current Employee) – Edmonton, AB – 14 March 2014
I love working at Marble Slab Creamery specially doing morning shifts because then I get time to check what all needs to be made to get things going. Less customers during morning so I get ample time for doing production. Another thing I like is the freedom I get because that gives me more space to do what I want to do leading to giving more output. My boss/employer is really good at that. I really learned to work fast and to work without supervision. Sometimes its really stressful when there is so much to do but I have very less time as I dn't like the work to be piled up. But all in all its fun and best place to work at :)
Supervisor & Key Holder (Former Employee) – Markham, ON – 20 February 2014
While opening and closing the store, it is important to count the till to ensure all sales are done correctly at the beginning and end of every shift. I also had to train new employees; this includes how to effectively make sales, use the cash register, clean, and maintain store regulatory requirements.
Fun work environment which provided a flexible work schedule and opportunities to learn
General Manager (Current Employee) – Waterloo, ON – 9 January 2014
Marble Slab taught me to always be ready for anything; Every day holds something different. A typical day could mean rolling fresh waffle cones, making fresh batches of ice cream (which go into pans, cakes, and litre tubs), decorating cakes, making back-up products, cleaning, and serving customers. At first many of these tasks include constantly checking recipe and instruction sheets. As a manager who has been with the company for years I have knowledge and experience in all aspects of the company. This allows me to comfortably and confidently lead my team. The employees I manage are mainly high school and university students, so I strive to make it a fun, welcoming work environment while also ensuring corporate standards are met and customers are satisfied. In the competitive ice cream market, with shops like Dairy Queen constantly adding new products to their menu, Marble Slab has had to create and change our products as well. This is what I find to be one of the most enjoyable parts of my job: learning and tweaking production techniques to ensure we are doing things in the most logical, timely way possible.
Getting to serve and interact with a variety of customers on a daily basis
Shift Leader (Former Employee) – Airdrie, AB – 6 January 2014
Made min wage here, and although I requested full time I would sometimes only work 6 hours a week.
The managers were a man and wife. We worked alone most of the time but the man made some uncomfortable conversation, and also allowed me to smoke out back while his wife told me not to. I confided in my co-worker and she told both of them causing a lot of problems at work. I felt very awkward and anxious at work and was worried they were going to fire me for no reason because there was conflict between the managers.
Supervisor (Former Employee) – Milton – 23 October 2013
A typical day at work would be me coming into the store and taking over from the other Supervisor, telling the scoopers what tasks need to be done. Provide the best customer service. This job was a breeze and everyone worked around your schedule, if there was ever an emergency, people would always be willing to come in and work for one another.