IT Manager
Manufacuring Company - Vaughan, ON

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IT Manager (LAN & Programming for Manufacturing Industry)

About the Job

Opening: Immediate, Full-Time
Compensation: $60,000
Position Overview:
The IT Manger will be responsible for supporting the existing infrastructure as well as develop new technologies. The candidate should be self-motivated and able to take initiative in a dynamic environment. Candidates are expected to have 5 years of experience with working with Senior Management and Manufacturing Industry. Strong English communication skills, both written and verbal, and should be able to work independently or as part of a team.

Job Requirements

  • Support of servers, application systems, troubleshooting, enhancements, and maintenance.
  • Provide support on software issues in response to end-user requests
  • Monitor the network environment (LAN or external client service network) to ensure that problems are identified and resolved
  • Provide troubleshooting and optimization for technical problems within an area
  • Develop and implement technical solutions under general supervision
  • Create user accounts and support users in accessing network resources
  • Support Team Lead in issue/incident investigation, troubleshooting & resolution
  • Manage defined IT processes for projects
  • Track and control the change management process within the project.
  • Participate in ongoing process improvement, and recommend process change
  • Liaise with staff to assist with project deliverables
  • Identify barriers to progress and suggests strategies to overcome barriers
  • Maintain an appropriate knowledge of technology to ensure effective system design and implementation
  • Create user documentation in regard to all of the above requirements
  • Cross functional team support
  • Prioritize regularly scheduled service activities along with urgent, often unscheduled support requests with a high level of responsiveness
  • Provide support including enterprise email systems, phone systems, VPN solutions
  • Work together in a team in developing and supporting custom software application
  • Designing, creating and generating reports
  • Website development
  • Developing queries to analyze data and provide software solutions
  • Maintain existing real time data processing servers
  • Design, code and test new applications ensuring correctness
  • Monitor performance of programs after implementation
  • Troubleshoot and resolve application problems

Education, Qualifications and/or Experience:

  • Four years college or university degree/diploma, with a major in computer science, or, equivalent experience
  • 3 - 5 years experience
  • Strong understanding of Microsoft Server and Desktop Operating Systems (2000, 2003, 2008, XP, Win7)
  • Strong understanding of various hardware platforms
  • Strong knowledge of networking concepts
  • Experience with Exchange 2003/2010, Active Directory 2008, server virtualization
  • Knowledge of SQL & PSQL, ability to write complex queries and scripts
  • Proficiency w/ Microsoft Office, including Visio
  • Experience with switches, routers, firewalls
  • Experience with ERP System an asset
  • Ability to work in a team-oriented, collaborative environment
  • Ability to communicate technical concepts to business customers and team members without technical backgrounds

Key Competencies

  • Exceptional organizational and time management skills, and the ability to prioritize multiple tasks and projects within a fast paced environment;
  • Must be able to work in a team
  • Strong problem solving and time management skills
  • Highly organized and able to multi-task
  • Excellent communication and interpersonal skills with the ability to work well under pressure with minimal supervision
  • Strong commitment to customer service

Your application will be reviewed closely, and if your experience is well suited to the available position, your resume will be forwarded to the appropriate hiring committee. Please note that only those who have been selected for an interview will be contacted; resumes will be kept on file for future consideration for a period of three months. We greatly appreciate your interest.