Dispatchers - Mantei's Transport - Calgary
Mantei's Transport - Calgary, AB

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Dispatcher

Mantei’s Transport is a division of the Seaboard Transport Group. Mantei’s has been operating as one of Alberta’s Premier Bulk Fuel Carriers for the past 55 years. We have built our reputation around a safe and customer- focused operation. All divisions of the Seaboard Transport Group are equal opportunity employers.

Duties and Responsibilities:

  • Receive and log customer orders
  • Schedule loads based on safety, customer service, and load efficiency from the customer information received
  • Ensure optimal truck utilization and maintain KPI target
  • Create, communicate, schedule, and maintain driver schedules
  • Communicate dispatch to drivers (including shift plans, plot plan information, truck and trailer information)
  • Confirm loads have been delivered
  • Report all safety and service incidents to management
  • Answer incoming calls, handle general inquiries, and forward calls to the appropriate destination
  • Handle after hour calls on cell phone
  • Record customer orders, messages and requests - forward to appropriate areas
  • Record deliveries in the format as required by the customer
  • Other duties as required

Job Requirements:

  • Excellent communication skills - Verbal and written
  • Degree or Diploma in a related field or equivalent work experience
  • 4+ years' experience in a similar role
  • Strong computer skills
  • Excellent organizational and analytical skills
  • Proven ability to deal productively and professionally with internal and external customers
  • Ability to multi-task and prioritize in a fast-paced environment
  • Impeccable organizational skills
  • Strong interpersonal skills required
  • High level of motivation and energy

Apply today and make a great career decision!

Please contact Kim to learn more today:

Phone: 403 531-1600 EXT 168
Fax: 403 279-7096


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