Manitoba Public Insurance
Customer Service Agent (Former Employee) – Winnipeg – June 18, 2014
A typical Day would be Shift work, we were required to arrive early and load our programs. Generally we used about 6 programs for different Claims, and also we had a online manual for any questions that may arise.
Once a Week I would have a meeting with my Supervisor to review my progress and assess if there were any areas that needed to be improved on.
My Co-workers were excellent, my desk was next to someone who had worked there for 10 years and he was very helpful when I needed help on complicated Claims and likewise I would do the same for him.
The most enjoyable part of my Job was the Environment, it was a comfortable environment and very friendly people to work with.
One of the hardest parts of my Job occurred after my car accident and I was unable to sit for long periods if time, however with intensive care on my neck and shoulders I am able to return to work.
staff meetings and the ability to usually trade shift with other co-workers
early 730am shift start (i commute from winnipeg beach)