Systems User Analyst (Former Employee) – CitiPlace Winnipeg – 10 October 2017
At MPIC I progressed through the ranks with several promotions over my career, I used my accumulated knowledge and skills to become a subject matter expert in many of the computer applications that MPIC uses to do daily business for the people of Manitoba who wish to secure a drivers licence and to insure their vehicles.
The Coworkers were the the best part of the job, they were all very helpful and the environment was not at all clique-y. The hardest part of the job was working in the call centre, it became very apparent that the it is first and foremost a company, and as such would prefer that you make them money before helping the customers. It is also extremely hard to get out of the call centre after you've taken a position there, as the turn over rate is very high, they make it difficult to move up and out of the call centre.
Call Centre Representative (Former Employee) – Winnipeg, MB – 28 July 2016
great place to work, great people! room for advance. easy shifts to work, although you are always employed as temporary part time and unless there are positions to apply for permanant, you will have to wait 2 years to attain permanant status, at least thats how it was when I worked there.
This was a great company to work for. The managers were great and friendly. I could easily go to my manager with any questions or concerns I had. The job was a term position with no chance of getting hired on no matter how well you performed was a little bit of a let down, however the experience and skills I gained were great. The variety of duties made going to work fun and enjoyable every day.
Customer Service Agent (Former Employee) – Winnipeg – 18 June 2014
A typical Day would be Shift work, we were required to arrive early and load our programs. Generally we used about 6 programs for different Claims, and also we had a online manual for any questions that may arise.
Once a Week I would have a meeting with my Supervisor to review my progress and assess if there were any areas that needed to be improved on.
My Co-workers were excellent, my desk was next to someone who had worked there for 10 years and he was very helpful when I needed help on complicated Claims and likewise I would do the same for him.
The most enjoyable part of my Job was the Environment, it was a comfortable environment and very friendly people to work with.
One of the hardest parts of my Job occurred after my car accident and I was unable to sit for long periods if time, however with intensive care on my neck and shoulders I am able to return to work.
Staff Meetings and the ability to usually Trade Shift with other co-workers
Early 730am Shift Start (I commute from Winnipeg Beach)
senior case manager (Former Employee) – Winnipeg Mb. – 15 April 2014
I dealt with the public dealing on a one to basis with serious injuries which caused serious disruption in peoples lives and their family situations and dynamics. The work was challenging but I learned to deal with most any type of situation. I had to be empathetic of their situation but had to deal with the situation in a professional manner and help them out as best I could with in the limits of their coverage and the companies mandate.
The hardest part of the job was dealing with child fatalities or very serious child injuries. You dealt with people for long periods of time and you got to know the families.
The best part of the job was seeing how well people recovered.
MPIC staff was great and |I still remain friend with some of them.
Business Analyst (Former Employee) – Winnipeg, MB – 10 March 2014
- receive my next project to complete in Excel - I learned a great deal of Excel and analytical thinking techniques - managers and co-workers were very busy but were easy to talk to and had lots of knowledge to share - learning to use Microsoft SharePoint was the hardest part of the job - working in Excel, creating spreadsheets with tables and charts