Summer Student - Service Desk Technician (Former Employee) – Winnipeg, MB – 7 February 2017
As service desk, I worked 8 hours a day. The duties which I regularly performed includes detecting, recording, classifying, routing, prioritizing, matching, resolving and closing incoming IT related support calls as possible, automated system alerts, service requests, and capital project requests.
Overall, my work term as Service Desk in Manitoba Liquor and Lotteries has been a valuable learning experience. My job duties developed my interpersonal skills, decision-making and technical skills. There may be challenges in this job but it takes patience, flexibility and humility – knows how to accept negative feedback in order to fulfill the duties satisfactorily without conflict.
The most enjoyable part of the job is when interacting with end users and resolving their technical or non-technical issues as possible.
Customer Service (Current Employee) – Winnipeg, MB – 3 February 2017
You get adequate training for the job you do. It's a little challenging to do recommendations since you wouldn't know every single product in the store, but usually what you suggest is what they're searching for.
A dynamic workplace with lots of potential for development
Assistant Store Manager (Former Employee) – Winnipeg, MB – 19 October 2016
My time at MLCC was a great time for my development, and it really prepared me for my subsequent careers. My training in marketing, human resource management, sales, and store management has benefited my ongoing development.
Product knowledge, professional networking, continuing university training
Shift work, government bureaucracy, multiple transfers
Acting Manager (Current Employee) – Grant Park Liquor Mart – 28 September 2015
A typical day at a Liquor Mart obviously has it's ups and downs. There are hard situations to deal with; from having to refuse a customer to checking I.D. on a daily basis, but these hard situations don't come without their rewards. The MBLL prides itself on it's social responsibility, and we as employees are the front-line protection for underage or intoxicated customers. The management system is hierarchical, and seniority/longevity is how hours and salary are determined; but if you're willing to put in the time with a company like this, you'll be greatly rewarded, not only in the unionized atmosphere but also in the employee incentive programs.
I enmjoyed working and been more familier with somany things: Daily banking Activities, Bank Deposits preparation, Working on Lawson Accounting software, Excel, Words, Bank and other monthly and periodical reconciliations, Account receivables, Answering phones of customers, customer service, adjustments and journal entries and many more things.