Dispatch Administrator
Mackie Group - Oshawa, ON

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Responsibilities:

  • Verifies accuracy and completeness of bills of lading prior to forwarding to revenue processing
  • Process driver trip sheets for approval by supervisor
  • Accurately enters orders into TruckMate for scheduling by dispatchers
  • Updates order status in Truckmate and all customer required web sites
  • Ensures work has been completed according to customer requirements
  • Answers telephone calls courteously and provides assistance to internal and external customers
  • Schedules pickups and deliveries with customers requiring appointments
  • Provides requested documentation and updates to customers
  • Support all duties related to invoicing as required
  • Assist with dispatching company drivers and owner operators according to customer instructions and in compliance with DOT regulations and company rules in a TMS environment
  • Assist in monitoring the utilization of company tractors and trailers
  • Assist with communications to drivers regarding their assignments and directing their activities so that product is picked up and delivered according to time
  • Assist with entry of dispatched trips, driver availability and manifest information into TMS system
  • Assist with locating third party carriers
  • Other duties and projects as assigned

Qualifications:

  • College diploma
  • Strong computer skills (MS Word, Excel)
  • Strong knowledge of satellite, PC Miler as well as Transportation Management systems
  • Knowledge of North American geography and cross border operations
  • Strong organizational, problem solving, and communication skills
  • Excellent verbal/written communication and interpersonal skills
  • Ability to multi task and work well under pressure
  • Flexibility to work all shifts

Please note the responsibilities and qualifications/skills listed above are only partial lists.


Indeed - 17 months ago - save job - block
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