Mac's Convenience Store Employee Reviews

Found 498 reviews matching the search
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Fun Place to work
Customer Service Representative (Current Employee) –  Saskatoon, SK12 April 2017
It was nice first experience in Canada as a Customer service Rep.
Learnt lot about new ethics and customer relationship . The only hard part is the late night shifts
Pros
Great managemnt
Cons
Late night shifts
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good
Customer Service Representative (Former Employee) –  North York, ON5 April 2017
Mac's Convenience Stores is a chain of convenience stores in Canada. The company is divided into three geographic business units: Eastern Canada, Central Canada, and Western Canada.j
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Good and easy job for people needing experience
Customer Service Representative (Current Employee) –  LaSalle, ON3 April 2017
It's easy work. Working the cash register and meeting customer wants and needs. Definitely a good introduction into the service industry as there is lots of face to face conversations and connections.
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Great work Environment
Cashier, stock Clerk (Former Employee) –  Cornwall, ON29 March 2017
Loved working with Macs and Couche -Tard which are the same company but in french for Quebec areas. The management was great and customers were always satisfied when they left the store
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Short term job
Store Clerk (Former Employee) –  Oshawa, ON27 March 2017
It was to help out while I was looking for another job. I would have stayed but the change in managers meant I lost what job I had. I couldn't get a job at another location.
Pros
Close to home
Cons
irregular work hrs and not enough money to pay bills.
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Great learning experience, taught me important things about the work force
Cashier (Former Employee) –  Kitchener, ON27 March 2017
Working at Mac's was a great experience. We got 10 minute breaks every hour we worked and the hours were not bad. The management was nice and the people working there were nice as well.
Pros
10 Minute Breaks every hour
Cons
Busy work place, high work load
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productive, fun work place
Assistant Manager/Post Office Assistant/Cashier (Former Employee) –  Orillia, ON22 March 2017
loved working here and for the people, store went out of business unfortunately or i feel i would still be there. management was amazing store was well taken care of as well as the employees.
Pros
free lunch
Cons
not enough things to do
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Macs Conveniece Store
Store Manager (Former Employee) –  Moose Jaw, SK21 March 2017
Worked with macs for over 4 years reason for quit I offered better job with good benefits, mamagment was good , friendly staff never found any hardness of this job easy
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Productive and fun workplace
Customer Service Supervisor (Former Employee) –  Saskatoon, SK16 March 2017
I worked there for almost 4 years and I enjoyed working with the whole team.
Management is helpful and friendly. The workload is fair and they are very flexible with the schedule.
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Responsibility
Customer Service Representative (Former Employee) –  Oshawa, ON15 March 2017
You work alone, this means that you are responsible for cleaning, stocking and maintaining the store to ensure that it is ready, safe and clean for customers. Remembering protocol is highly important to ensure your safety as well.
Pros
time to self
Cons
cannot progress
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good store with a lot things to do
CUSTOMER RELATIONS REPRESENTATIVE/TECHNICIAN (Current Employee) –  Ottawa, ON13 March 2017
the mac's store is good place to work you can many skills in the store like inventory management, u get used to be in extreme temperatures in cooler for a long period of time.
Pros
free drinks
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Excellent
Clerk (Current Employee) –  Barrie, ON13 March 2017
Cash management, friendly environment, time oriented, worked in team, flexible work hours, worked individually in rush hours, apart from that talking with people and making friend to regular customer and joy to talk with them about our life is to relaxing.
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Pressure cooker culture...
Dealer / Independent store operator (Former Employee) –  Manitoba12 March 2017
If u own the franchise its a nightmare. You eill have to work everyday long hours. If you are good at maths you will find you are making minimum wage having a franchise.

Don't choose owning a franchise with macs or you eill be stuck in nowhere..

Very clever company and mean market managers and operations managers. Looks like they are being trained that way.
Pros
N/A
Cons
Long hours, pressure, unrealistic targets, poor management.
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Productive and entertaining
Retail Store Supervisor (Current Employee) –  Edmonton, AB8 March 2017
I am working in a company where customer satisfaction is their main priority. I have learned that you can only satisfy customers when you are patient and friendly with them. Its little difficult to manage the whole store but in totality it is a fun job interacting with new people everyday.
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Fun and enjoyable
Cashier & Lotto (Former Employee) –  Cranbrook, BC8 March 2017
I quite enjoyed this job it was a fun work place great staff and management. Got to serve great customers learnt a lot about jewelry and ear piercing.
Pros
Great staff fun and enjoyable
Cons
Not enough hours
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nice to work in macs
Assistant Manager (Current Employee) –  Ottawa, ON5 March 2017
Mac's Convenience Stores is a chain of convenience stores in Canada. The company is divided into three geographic business units: Eastern Canada, Central Canada, and Western Canada. It has been owned and operated by Alimentation Couche-Tard since 1999.
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Manager treats staff badly
Trained everyone for the least pay (Former Employee) –  Vernon, BC3 March 2017
expected to work extra hours without pay. The manager blames everything on workers. Hires family who do not do their work and blames the good workers.
Pros
none
Cons
Non understanding
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Decent work environment
IT Analyst (Current Employee) –  Scarborough, ON2 March 2017
Typical day is 9-5, however can be flexible. Management is usually very accommodating and treats employees well. Work place culture was very relaxed usually and everyone is expected to pull their weight. Overall, a decent place to work.
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Productive and fun workplace
Cashier/Customer Service (Former Employee) –  Edmonton, AB28 February 2017
According to me, Mac's has a lot of free facilities along with many cons. Robbers come and go, threat your life, try to harm, etc. The management is pretty good. Friendly nature of everyone is overwhelming.
Pros
Free drinks and food
Cons
Long hours and no safety(Roberries are normal here)
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satisfactory
Cashier (Current Employee) –  Thunder Bay, ON25 February 2017
learning about the customers experience, polite staff, the break is the enjoyable part, hardest part of this job is continuous work
Pros
free lunches
Cons
long hours
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Overall rating

3.8
Based on 551 reviews
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.1
Job Security/Advancement
3.3
Management
3.6
Culture
3.6

Mac's Convenience Store Reviews by Location