Warehouse Administrator
Mabel's Labels - Hamilton, ON

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JOB POSTING: June, 2014
POSITION: Warehouse Administrator
START DATE: July, 2014
SALARY: Commensurate with experience


Mabel’s Labels is a successful and growing e-commerce company that designs, manufactures, markets and sells stylish waterproof labels to identify personal belongings. We sell directly to consumers worldwide through our website, and across North America via fundraisers at schools, daycares, camps and other organizations. Our products are also present in the retail market through Canadian Walmart and Costco stores. Our print environment, website, and manufacturing technology have been built, and are maintained, in-house. We believe in a continuous cycle of exciting projects that are forward thinking and innovative.
At Mabel’s Labels, we have adopted a Results-Only Work Environment (ROWE) concept. We have created this unique ROWE culture whereby employees are evaluated solely based on their accomplishment of goals; this performance agreement is developed collaboratively between managers and employees. ROWE enables us as an organization to offer the ultimate “work-life balance” plan: we attract and retain high calibre talent by entrusting employees to make effective decisions with regard to their time, in order to achieve successful outcomes both professionally and personally. Mabel’s Labels is the first Canadian company to formally adopt this ROWE engagement strategy.

Under the supervision of a Manager, the incumbent is responsible for ensuring that all shipments are received and stored safely and neatly and that all orders are shipped out on a timely basis via the method requested by the customer and delivered correctly. The incumbent is also responsible for the completion of odd jobs requiring handy work.


  • Responsible for weighing, sorting, counting outgoing mail, scanning and preparing packages, and shipping manifests and reports for carriers.
  • Ensures that shipments are sent out on a timely and cost efficient basis.
  • Provide shipping quotes for other departments in Mabel’s Labels Inc.
  • Checking the status of shipments using the Management Information System and locating errant shipments, following up and ensuring prompt delivery.
  • Sign for and check received items against packing skip, distribute packages to appropriate recipients and place items for storage in proper rack.
  • Maintain inventory by placing items onto correct shelves, advising manager of items requiring restocking as well as procuring items for employees as needed.
  • Prepare monthly reports of inventory movements for Manager and participates in monthly regular physical inventory count.
  • Required to perform odd jobs around the office such as putting up shelving, collecting recycling and garbage, painting and fixing/changing hardware as required.
  • Assist in production as required; scan and package labels.
  • Arrange recycling pick up as needed.
  • Track shipments and submit claims for late and lost packages.
  • Perform other related duties as assigned.


  • Ability to relate well with all departments; good oral communication skills are required. Regular communication takes place with all departments within the organization as well as external companies to coordinate shipments.
  • Working knowledge of basic tools and hardware is required, as well as basic numeric and mathematical skills.
  • Basic computer skills and ability to use shipping websites is required.
  • Ability to accurately prepare shipping documentation to ensure correct rates and destinations.
  • Ability to problem solve and work independently.
  • General understanding of health and safety requirements and policies including lifting and first aid required.

Mental Effort

  • Mental effort required in multi-tasking and organizing various duties that occur sporadically throughout the day that require constant refocusing.

Physical Effort

  • Lifts, shelves and unloads packages (up to 50 pounds) daily. Large shipments are rare and boxes are manageable.
  • Working with basic tools and different types of hardware occurs occasionally (monthly).
  • Lifting and bending occurs daily.

Working Conditions

  • Works in a shipping/receiving area which is well lit and tidy.
  • Sitting, standing and walking occur daily; however, no one position for an extended period of time.
  • Large quantity shipments occur approximately twice a month; physical demands increase on those days as extended bending and lifting is required.
  • Governed by deadlines despite regular interruptions that occur in the form of staff requests and delivery receipts. Approximately five to ten interruptions occur daily.

Type of Supervision Received

Reports directly to the Production Manager. The Warehouse Administrator generally works independently, under general instructions and is given flexibility to organize tasks accordingly. General labour tasks are given with explicit details.

Type of Supervision and/or Assistance Given

No direct responsibility for the supervision of other employees. The Warehouse Administrator has the responsibility to ensure that inventory items are placed securely on shelving and items are clear of walking aisles to ensure the safety of all entering the shipping and receiving area.