- Responsible for contacting delinquent accounts and arranging payments
- Providing information on debtors account
- Explaining the consequences of non payments
- Skip tracing
- Abiding policies and procedures
- Must have year experience in a call centre and customer service environment
- Second language would be an asset
- Good knowledge with computer databases
- Adaptable to a fast paste environment
- Excellent work ethic: reliable, punctual, energized, positive; an ability to work with targets and deadlines
- Ability to probe for information and validate findings.
Please note that only qualified candidates will be contacted and kept in confidence.