Hotel Front Desk Supervisor
Middle Beach Lodge - Tofino, BC

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Middle Beach Lodge in Tofino, BC is seeking a hard working, self motivated and disciplined person to fill the position of Front Desk Supervisor on the Wild West Coast.

Property Description:

Middle Beach Lodge is situated on 40 acres of pristine west coast wilderness. It is a 64 unit lodge which offers a high level of amenities and services in a casual setting. The lodge has a dining room that serves buffet style dinners from 2 to 5 times a week. We offer an opportunity to live, work and play on the Wild West Coast. Keep in mind it's more than just a job, it's a lifestyle!

Job Responsibilities and Duties:

Take a leading role in all guest services
Prepare and maintain our V.I.P. guests databank and supervise the special attendance to V.I.P. guests before, during and after their stay
Process international / oversea bookings and handle German and French correspondence
Perform several computer tasks, like programming the extranet
Deal with German- and French-speaking guest reviews on the internet
Train front desk staff in job duties, safety procedures and company policies and mentor front desk team
Co-ordinate, assign and review the work of front desk agents
Establish work procedures and co-ordinate activities with other work units or departments
Assist General Manager in marketing, staffing and reporting
Perform as a link between junior level staff, including German summer student staff, and management
Ensure all duties are completed in an efficient and effective manner

Job Benefits and Perks:

Compensation: $15.00 - $18.00
Staff housing provided
Staff trips, and other staff events
Free whale and bear watching, hot springs and kayaking tours
Other small perks such as discounted rates

Qualifications and specific job requirements:

College Diploma or equivalent
At least 6 months of experience in a supervisory role at a Hotel Front Desk
German and English-speaking
French-speaking an asset
Efficient and effective worker
Typing 55 wpm
Basic Skills in Accounting and Balance Sheets
Great attention to detail
Arrives to work in a timely fashion and is present for all scheduled shifts
Must be willing to work year round

How to apply:

Please apply to Duane Bell:
Email: duane(at)middlebeach.com (Please use this email address only!)
Phone: 1-250-725-2900
Fax: 1-250-725-2901
Website: www.middlebeach.com
Mail: P.O. Box 100; Tofino, BC; V0R 2Z0


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