Financial Services Representative(Bilingual English-French)
Job Category: Financial Services
Department: MDG Direct
Location: Head Office-Oakville/ON
Status: Full Time
Pay: $13.00-$15.00 per hour based on experience
Experience: 0-1 years
MDG Computers Canada Inc. has an immediate need for an organized and customer service oriented “Full Time-Financial Services Representative” for our Call Centre located in Oakville, ON (Mississauga border). Major responsibilities include answering high volume inbound calls, handling customer inquiries and managing customer data.
- Answer a high volume of inbound finance calls.
- Pull up customer accounts, statements and related data.
- Investigate, troubleshoot and resolve customer inquiries and complaints.
- Post customer payments.
- Provide administrative support to Payment Administrator as needed.
- 1-2 years of inbound customer service experience and/or related customer service background.
- Exceptional telephone manner, communication and interpersonal skills.
- Knowledge of business mathematics and general finance.
- Intermediate to advanced computer skills including Word, Excel and Outlook.
- Strong typing and data entry skills.
- Energy, drive, sense of urgency, and results orientation.
At MDG we believe in results and reward performance. We offer competitive compensation and opportunities for professional growth. If you are interested in capitalizing on this exciting opportunity please submit your resume. No agencies or telephone calls please.