Credit Assessment Clerk(Verification Representative)
Job Category: Financial Services
Department: MDG Direct
Location: Head Office-Oakville/ON
Status: Full time employee
Experience: 1-3 years
MDG Computers Canada Inc. is a well recognized leader in computer technology. Over the last 20 years, MDG has grown exponentially to become “The Largest Selling Canadian Owned PC Brand.” Our portfolio of award-winning PCs and Notebooks is used by millions of people and businesses throughout Canada.
MDG Computers Canada Inc. has an immediate opening for a diligent and customer service oriented “Credit Verification and Representative”. The ideal candidate will have collections or skip tracing experience, with a strong customer service background.
This position is responsible for verifying identity, checking credit information and completing references on MDG credit applicants. The position is based out of our Head Office in Oakville – near the Mississauga border (public transportation is available).
- Verify and confirm personal data of credit applicants
- Liaise with the MDG Sales Department to ensure proper escalation of transactions
- Utilize resources to confirm client identity in a call centre environment
- Call references provided by customers, and confirm provided information
- Ensure integrity of all transactions approved and escalate any issues to management
- Complete final approval of all transactions prior to outbound shipment
- Enforce company policies and procedures
- Identify and verify potential fraud cases
Skills and Abilities:
- Background in finance, lending and/or collections preferred
- Post secondary education in business or finance preferred
- Ability to work with and manage large sums of electronic data
- Strong Microsoft Office skills
- Solid problem solving skills and analytical skills
- Exceptional telephone manner, communication and interpersonal skills
- Flexibility to work day or evening shifts on a full time basis
At MDG we believe in results and reward performance. We offer competitive compensation packages and opportunities for professional growth. If you are interested in capitalizing on this exciting opportunity please submit your resume. No agencies or telephone calls.