Great place to learn and grow a completely unique set of skills. They provide good training, cross training to other departments is encouraged and appreciated by everyone. It's a luxury retailer, so price is a big objection, and it feels like the stores are left to fend for themselves as to the overcoming of those objectives. Vague answers from some of the coaches for the different day-to-day struggles different teams have to face. The few great managers, that genuinely seem to care about the job and their teams, are not provided with the tools to support their teams.
VERY difficult to remove any associates that are bad for the business, but great open door policy means there is always another avenue if you need guidance.
Overall, the good outweighs the bad on any typical day.
very close and supportive teams
very poor support from upper management, they're mostly interested in numbers.