Luxottica Employee Reviews

Found 115 reviews matching the search
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Simple and very nice to work with!
Sales Associate (Current Employee) –  Edmonton, AB21 June 2017
The staff and managers were very nice.
only complaint was that there just isn't very many hours to go around and the pay is very little above minimum wage.
other than that I can't complain and those two things aren't any ones fault anyways.
Pros
staff and managment
Cons
little hours
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Good place to work for students
Assistant Manager (Former Employee) –  Edmonton, AB19 June 2017
A day at the hut was usually busy, always something to do. i learned tons of different sales tactics here, but the one thing i learned the most was theft. sun glass hut has very high theft issues, cause of that i learned all the things to look for in situations, and how to deal with them, and all the paper work that goes with it. Management was ok, little to pushy, i understand why but sometimes being little to pushy with staff can just annoy. met a lot of great people and had lots of fun working here.
Pros
great discounts
Cons
high theft
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Great job security
Lab Technician (Current Employee) –  Toronto, ON16 June 2017
Flexible scheduling during my undergrad year. Most importantly, great student job! If you are looking for a job during school that is flexible, LensCrafters is for you
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It is a pretty boring position
Sales Associate (Former Employee) –  Winnipeg, MB31 May 2017
Like working at any kiosk or specialty shop, there is a lot of downtime, which can be nice at times, but for the most part shifts tend to drag on forever in the slow season.
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nice coworkers
Optician (Former Employee) –  Coquitlam, BC9 May 2017
nice place to work at. have to deal with different customers. be patient, up selling product. have goals everyday. little stressful. managers are always observe you.
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content but complacent
PRODUCTION MANAGER (Former Employee) –  Toronto, ON1 May 2017
Great place to learn and grow a completely unique set of skills. They provide good training, cross training to other departments is encouraged and appreciated by everyone. It's a luxury retailer, so price is a big objection, and it feels like the stores are left to fend for themselves as to the overcoming of those objectives. Vague answers from some of the coaches for the different day-to-day struggles different teams have to face. The few great managers, that genuinely seem to care about the job and their teams, are not provided with the tools to support their teams.

VERY difficult to remove any associates that are bad for the business, but great open door policy means there is always another avenue if you need guidance.

Overall, the good outweighs the bad on any typical day.
Pros
very close and supportive teams
Cons
very poor support from upper management, they're mostly interested in numbers.
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Amazing place to work
Eyewear Consultant/Lab Technician (Current Employee) –  Belleville, ON1 May 2017
I think this depends on which store you work for. My managers are amazing and they manage the store efficiently and transparently. The store manager has an open door policy and is really easy to communicate with.

I've learned so much working there and I wouldn't trade it for anything. Luxottica provides a lot of training material which is fairly interactive.
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good
Eyewear Consultant (Current Employee) –  Pickering, ON29 April 2017
good company to work for, I've been with the company for about 2 years. dealing with clients and assisting them with the process of picking glasses contributes to developing your social and customer service skills
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Did not enjoy working for this company
Optician (Former Employee) –  Newmarket, ON2 April 2017
Very regimented environment. Had to punch a clock. Retail environment and opend 7 days a week. No work life balance. Not the best place to work. Industry is changing so there is more pressure on sales and was very tough to work in this environment.
Pros
none
Cons
lots
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Fun workplace
Sales Associate (Current Employee) –  Vancouver, BC31 March 2017
Productive and fun workplace with amazing co-workers and very nice communication between supervisors, sales associates and managers. Very good environment.
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Friendly Workplace
Medical Receptionist/Administrator (Former Employee) –  Newmarket, ON3 March 2017
It is a good workplace, filled with friendly people. However, due to the nature of the work there is minimal advancement opportunity.
Pros
Friendly Work
Cons
Minimal advancement
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easy going environment
Data Entry Clerk Merger (Former Employee) –  Mississauga, ON8 February 2017
a typical day at this job was easy going, light work with minimal supervision. the management needed to be improved. the most enjoyable part of the job was interacting with various people from different cultures.
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Great place to learn a bit about glasses
Eye-wear Consultant (Former Employee) –  Newmarket, ON28 January 2017
I mean i didn't work there for long but, to really advance and receive a good salary you would have to go to school for opticians
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long hours with unrealistic pay
Sales Manager (Former Employee) –  Toronto, ON15 January 2017
inconsistent shifts with non-stop standing around; dress code for job does not reflect the income generated; low pay with even lower commission payout; expected to know about all brands and brief history and detailed product knowledge ASAP; competitive environment due to commission structure.
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Work
Sales associate (Former Employee) –  Prince George, BC15 January 2017
loved working here. felt like a great family. management changed and the rest of the team followed. its retail so it can be boring but the sunglass part of it is fun and project knowledge isn't that bad. work there for a year and you get a free pair.
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Good place to work
Maintenance Technician (Former Employee) –  Winnipeg, MB5 January 2017
A typical day at work includes working with awesome people, being taught by knowledgeable co-workers and welcomed into a great and fun job culture. Great atmosphere to work, with an open office concept. Management are courteous and friendly, the organization values family and team bonding. You are in charge of your own success.
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Want a job at Sunglass Hut?
Full Time Key Holder (Former Employee) –  Toronto, ON26 December 2016
Problem will Usually be either management or personality conflicts.


A few things to note:

There used to be commission up to 5% which helped offset low wages. Now it caps at 1% and only if store makes sales goals with accompanying even lower wages.

Upper management on the regional level has directly stated that part timers does not matter because they are not and can not be commited to SGH.
Example of this in company practice is an employee of 2 years, who has consistently met sales goals finally gets a raise. But when this happenes he is nearly bumped up to the new minimum wage right before the new minimum wage is made law. There fore it so statutes as a raise and not mearly giving people a livable wage.

As a sub management/full/part time employee, you will find yourself closing the store everyday. There is no steady set schedules, so it will be very difficult to plan your days. Be prepared for 3 hour shifts so if you have a long commute please consider.

Managers make their bonuses based on store sales even if they themselves don't make their existing sales goals.



This job is ideal for someone who is in school who needs a few odd hours of work here and there.
This job is not good for anyone looking to make a living or need more then 15 hours a week. Because it will suck up all your free time which you could work somewhere else where there is a more predictable schedule.


Hope this review helps you make an informed dicision.
Pros
Cool products, meeting new people
Cons
Unfair wages and bad management
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Compagnie axée sur les résultats
Représentant des ventes (Former Employee) –  Montréal, QC20 December 2016
Luxoticca est le leader mondial de l'optique. En travaillant pour Oakley j'ai appris à travailler selon les plus haut standard de l'industrie. Je devais respecter des normes très élever pour ce qui est des objectifs de ventes, le marchandisage, la présentation de produits et la gestion de temps et de territoire.

J'ai appris à gérer un territoire de plus d'une centaine de clients. J'ai appris aussi à travailler en équipe, en étant en étroite collaboration avec les autres représentants de cie compagnie, tel que Ray Ban, Michael Kors, Prada, etc...
Pros
Horaire Flexible
Cons
Travailler`avec énormément de back order
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Productive and fine workplace
SALES ASSOCIATE (Current Employee) –  Winnipeg, MB29 November 2016
My coworkers and management team are positive role models and help me in advancing in my product knowledge. They are very caring, flexible, and honest workers. They are very friendly. I love working for Luxottica! It is a very open and welcoming workplace.
Pros
group rew
Cons
Not enough hours
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Management
Sales Associate (Former Employee) –  Brampton, ON24 November 2016
The management team at LensCrafters were not that enthusiastic to work with.
Training was very vague
Minimal explanations on questions I had
Self-taught with working and and selling to customers
Pros
Different line of work I had previously worked in, learned something new
Cons
Employees
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Overall rating

3.8
Based on 2,369 reviews
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.5
Job Security/Advancement
3.2
Management
3.4
Culture
3.7