Training & Development Manager
Kanata & Arnprior
The Rooney Group is a high-end hospitality company that developed, manages and operated TOSH Steakhouse & Bar, Skirt Steak, and Luxe Catering. The company also operates a turn-key food and beverage program for hospitality operators.
The company was established with the vision of becoming a market leader in the hospitality industry by melding service, ambiance and cuisine into one great experience. By applying over 45 years of experience from its affiliates, The Rooney Group continues to expand its concept.
The Training & Development Manager is responsible for achieving and maintaining the customer service, food quality and image standards set out by the associated brands. The development, implementation and overseeing of all training and development programs.
The successful candidate will be the driving force behind upholding the standards and guidelines that defined the brand.
Conduct orientation sessions and arrange on-the-job training for new hires
Develop testing and evaluation procedures
Conduct or arrange for ongoing training and personal development classes for staff members
Confer with management and conduct surveys to identify training needs
Develop and organize training manuals, multimedia visual aid, and other educational materials
Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
Analyze training needs to develop new training programs or modify and improve existing programs
Review and evaluate training programs for compliance with government standards
Train instructors and supervisors in techniques and skills for training and dealing with employees
Prepare training budget for department or organization
Minimum 5 Yrs Restaurant Experience
Highly knowledgeable in hospitality management and operations
Extensive experience in restaurant management
Finely tuned customer service skills
Strong communication skills
Dynamic leadership attributes
Committed Organizational Skills
Why Rooney Group?
Excellent Benefits Package
Management Team Rewards
Comprehensive Training Programs
Discounts with associated companies within The Rooney Group
Personal Growth Opportunities
Performance Recognition Rewards