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Lutherwood
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4 reviews

Lutherwood Employee Reviews

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A fun and team based workplace.
Child and Youth Counsellor I (Current Employee), Waterloo, ONJune 19, 2014
Working with youth who suffer from mental health or those who are in custody. Working one on one or in groups of youth. Supervising programs and activities, talking with youth, attending therapeutic sessions and building relationships with the youth.
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A great Place to work in!
Employment Outreach Advisor (Current Employee), Cambridge, ONJanuary 9, 2013
Outstanding Client Service, Great Management and very approachable management style- Extremely inclusive!
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Horrible - don't work here!!
Server (Current Employee), WaterlooFebruary 1, 2014
Pros: high starting pay (if they remember to pay you)
Cons: rude co-workers, mis-management, insufficient training
Never have I experienced such rude and unhelpful staff. Even at my high school part-time job at McDonalds I received better training then at Lutherwood. The training is insufficient, and when asking a more experienced worker for help they are very unapproachable and extremely rude. The management and senior workers all gossip about each other, and it's – more... just a negative work environment. The senior staff seems to pick on the younger girls who don't involve themselves in the gossip. There are a few lovely kitchen staff that only work rarely, but the majority of the staff that works on a regular basis are the extremely rude ones. I was once yelled at infront of residents for not doing something that I was never trained to do, I didn't give attitude or anything I just simply didn't know it was a procedure. Some residents require to have nurses take them back to their room but being a new staff member that hasn't been suficently trained I did not know that nor did I know that some residents need a certain type of juice Immediately when they come down to have with their meds which I would haven known if I was properly trained. The experienced servers go back in the kitchen and eat their meals once their sections are done but never help out the new servers that are struggling to finish their sections. It's just not a place that I would suggest working at, It's not a positive enviornment and the workers seem to forget that their job is to serve the residents, that's the main goal. – less