Working here is great you really learn how to build personal customer relationships and people skills, hours however really vary to a lot or none at all. The job really helps you learn efficiency, and how to apply your product knowledge to each individual person and their needs.
great work environment, easy access to learning tools
Floor Leader (Current Employee) – Leader, SK – 24 May 2017
Title says it all. The company compensates its employees fairly well, and there is a bonus incentive in place to drive sales, however management at my location was less than satisfactory. Poorly managed, leaving its workers demotivated and stressed.
I always enjoyed walking into work no matter what kind of day I had. Not only do you get to work as a team but you get to be part of this amazing family. If you're all about natural products, no animal cruelty and equity this the store for you.
Sales Associate (Former Employee) – Kitchener, ON – 13 May 2017
its an amazing place to be a part of !! the people coworkers and customers made each and every day special in its own way !! if I could have stayed there as my career I would have, its an amazing feeling working there.
sample products we get free!
so crowded, place has no place to sit for a minute to have breaks
Production Assistant (Former Employee) – Etobicoke, ON – 6 May 2017
I loved working at Lush. It was my favorite job so far. The atmosphere is so amazing because you get to meet all kinds of personalities and cultures that not many workplaces can offer. It brings people from all around the world into one place, all working in unison. Also, the management makes you feel very welcome, completely forgetting that they are actually your "boss". All in all, a very fun and friendly experience.
Picker/Packer (Current Employee) – Toronto, ON – 2 May 2017
It's a fun working day everyday. There are opportunities to know how the product made, prepared and delivered to customer. Manager understand the needs of employee, create an enjoyable workplace and reward employee when reaching target.
Sales Associate (Former Employee) – Belfast, UK – 29 April 2017
Horrible working atmosphere, mean employees, management is very unprofessional. Was harassed constantly and micromanaged and physically assaulted by coworkers. not a nice place. Only good thing are the free samples , discount and customers.
Floor Leader (Former Employee) – Multiple – 28 April 2017
If you love Lush, you will love working there. BUT- there is definite pressure to make sales. This is easy if you are super into the products but this is not just a cashier job. You will be expected to know a lot about the company and products. The discount for working there is excellent because you are expected to try all of the products to recommend them in a way that suits customer needs. It's a fun part time job and there is room for advancement if you decide to make the company a priority over everything else in your life. I'd have stayed with the company for the rest of my life if it weren't for problems with management. Best seasonal position I have ever held and fun to be a part time employee.
Fun workspace, great if you like the products or are interested in grassroots movements and natural cosmetics
Low pay for expectations, busy schedule, difficult to report management in case of issues, do not work on commission but expected to sell a lot, demanding expectations for product knowledge, you ned up working on your own time
Production Assistant (Former Employee) – Toronto, ON – 20 April 2017
A typical day involves coming in early, planning out how raw products will be distributed, and from there perform cleaning duties, make a product, and teach new hires. The hardest part of the job is to reach quota which is not difficult. Everything else is great.
Vibrant work environment, ridiculously easy to get along with anyone here.
Production Assistant (Former Employee) – Etobicoke, ON – 20 April 2017
The job was pretty great, I worked in glitter a lot in the soap and massage department and basically spent the better part of the day doing arts and crafts with a bit of paper work and heavy lifting in between. The environment was fun, the people were great, and since we were a strong team we always got bonus which really made a huge difference when it came to paydays. Given the opportunity I'd go back, the only drawback was the job was seasonal.
Occasional staff lunches, chance for bonus, good work environment, 50% off discount, and free products
Very small chance to become core staff after the season
A sales representative (Former Employee) – Montréal-Ouest, QC – 17 April 2017
The people were amazing, they would always be very understanding about anything you would be going through. The only complaint I had was the amount of time it took to get to work but that was a me issue, not a them issue.
Retail Associate (Former Employee) – Hamilton, ON – 13 April 2017
I loved working at LUSH over the Christmas months. I would have applied to stay on full time if i wasn't in school full time as well. What LUSH stands for and believes in is breathtaking and more people should be aware of all the amazing things this company does. Everyone is welcome and comfortable with each other. I would say the hardest part for me was memorizing the product information. LUSH isn't just bath bombs, there are a lot of products, but once you can remember a few key ingredients and what they do for the skin its smooth sailing from there.
Fun place to work, great bonus system, very family-like atmosphere amongst the sales staff and supervisers; *terrible* management
Holiday staff (Former Employee) – Kingston, ON – 11 April 2017
Own your PK and be comfortable with your upselling techniques. Supervisors will give great feedback and be there to help you step-by-step through the process. However, do it for the money, for the products, and for the atmosphere generated when upper management (aka the manager) is not there. There are definite issues in that area that Lush has refused to address. Work there temporarily and at Christmas time to make some extra money. Would not recommend the Kingston location for a career.
Sales Ambassador (Former Employee) – Guelph, ON – 6 April 2017
With the job, everyone working there is extremely kind and easy going. As an employee, however, it was hard to see any sight of opportunity for advancement in terms of changing from FT to PT and vice versa. Also, the management truly seemed to have theirs eyes set on personality and social successes rather than capabilities when looking for new hires.
Production Assistant (Former Employee) – Toronto, ON – 5 April 2017
Its pretty neat. Smells awesome! some friendly people there although there's been a lot of racism complaints, which is something they need to work on. i'm not talking about the obvious but just how others are treated.
It's stupid how they penalize you for not working when its obvious there's nothing left to do so you have to wonder around finding nothing to do like lost puppies.
Production Assistant (Current Employee) – Toronto, ON – 3 April 2017
Its an okay job, not much room for growth, pay is not great, lots of good people here though. I wouldn't recommend it as a long term job. Fairly disorganized, not much appreciation for the workers who work extremely hard.
Sales Associate (Current Employee) – Toronto, ON – 27 March 2017
Great work environment, friendly staff, LOTS of opportunities for advancement and growth! The store has a very fun environment that is inviting to all types of people, so you get to interact a lot with people from everywhere.