Supervisor (Current Employee) – Milton, ON – 22 November 2016
Lucky Brand is very consumer driven and maintains a focus on customer service while driving sales. The environment is competitive and quick paced. Product knowledge is emphasized and each associate is able to do a needs assessment and provide suggestions based off of their product knowledge. Employees are given autonomy to make decisions to best service the customer.
Sales Associate (Former Employee) – Crossfield, AB – 30 July 2016
typical day included, messy fitting rooms, folding clothes, and cash registers i learned how to fold clothes fast and neatly and also learnt how to work in a really fast paced environment Management was good had good laughs. always on time Co workers were fantastic. didn't have a problem with any of them. we were all very close in age Hardest part of the job would have to be difficult customers Most enjoyable part of the job is when you got a customer that looked good in everything you put them in.
Store Manager (Former Employee) – Ottawa, ON – 4 July 2016
This is a great place to advance your selling and customer relationship skills. The culture is about building and understanding that customer connection to really delve into thier needs and what they are looking for.
Seasonal Sales Associate (Former Employee) – Toronto, ON – 7 January 2016
Lucky Brand Jeans cares about its people and the value of the company. The company invests highly in its management for their retail lines and it shows. My managers were very understanding and supportive during my tenure at Yorkdale location. Every team member were selected carefully to complement the store, team, and the brand image itself.
One thing to note is, although there is no commission, meeting store's targets are very important on a regular basis and management emphasizes on that regard heavily. If you perform well, you will be rewarded with more hours and company's prizes.
A retail company that actually provides useful training!
Floor Supervisor (Former Employee) – Calgary, AB – 11 December 2015
Starting with this company back in 2012, I didn't have much retail experience on my back. However, the training that was provided to me was exceptionally useful for me in regards to customer service and continuously having goals set for the day; whether it was personal goals or goals for the team/company itself. You worked hard , but it was well paid off.
Store Manager (Former Employee) – Canada – 29 October 2012
They will promise that you as a manager can control the store functions and how your business evolves, but they will turn around and think of you as yet another individual trying to scam the company. During your worst time they will come across as a company that is trying to scam you, so make sure you take great points right away and ensure that you go by the book from the start. Get things in writing from them.
long hours, hard to reach support, staff is pre-hired and crookish like their past manager
Sales Associate (Current Employee) – Ottawa , On – 11 April 2012
Since we are the only Lucky Brand Jeans in the Ottawa, On market we get alot of specific business & customers looking for jeans & more. My Management is goog at giving tasks & my co workers are a great team. The hardest part of the job is trying to help french & Other speaking non english languages. The most enjoyable part of my job is making folks happy when they find the right fit for them.