Business Development Associate
Lucidea - Richmond, BC

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Outbound Calls - Leads & Appointments

Lucidea, a leading knowledge management software company, requires experienced telemarketers to support our sales and marketing team. These positions are based in our Richmond, British Columbia headquarters, and involve setting appointments for Lucidea account managers. No selling is involved.
We encourage everyone who believes they can make a solid contribution to apply. Character, confidence, good communication skills and a strong work ethic are essential. Lucidea offers an excellent base salary, flexible work hours, generous productivity bonuses and a friendly work environment.

  • Source leads
  • Research leads to find key decision makers and influencers
  • Regularly follow up with decision makers to build relationships and generate new business inquiries
  • Set daily appointments for account managers
  • Continually update and refine data in the sales prospect database


  • Previous client development, telemarketing or call centre experience
  • Experience with script writing
  • Closing skills
  • Lead sourcing experience
  • Understanding of project cycles/ process
  • Excellent phone manner and interpersonal skills
  • High level written and oral communication skills
  • Basic Microsoft Office suite skills


  • Experience in setting appointments for the sales team
  • Previous work with sales automation systems
  • Available to start immediately

The successful candidate will be/have:

  • A fit with our corporate values
  • A team player
  • Highly organized with attention to detail
  • Willing to learn and take the initiative
  • Proven success in a similar position
  • Excellent telephone and communication skills
  • Success in overcoming objections
  • Positive attitude
  • Energy and enthusiasm
  • Huge drive, ambition, and motivation for success
  • Outstanding work ethic
  • Character, integrity, and professionalism

Thank you to all applicants, however, only those selected for an interview will be contacted.

About this company
Lucidea is a knowledge management software and solutions company that provides the infrastructure and business process know-how to help...