Customer Care (Former Employee) – Mississauga, ON – 11 February 2014
I wonder how a company like this reallt makes it to the top 50 employers of Canada...Oh Wait! I know how! We have a sweet talking CEO that throws in an "awesome" party called a town hall meeting with lots of free food, and right the day after, the employees are provided with a employer evaluation survey. I worked here for 3 months, and came from a previous corporate background and was tired of being micro-managed by underqualified "managers" or Customer Care Leaders as they would call it.
I was terminated on my last day of a 3-month probation due to a sick leave (documented by a doctors note). Apparently it is not permitted to be sick in this company for the first 3 months. Im still in contact with a lawyer to take this company to court.
Free coffee, some company events, some good co-workers
underqualified people playing the role of corporate culprits, politics
Too much favouritism, no reward for real hard work
Customer Service Associate (Former Employee) – Mississauga, ON – 20 October 2017
This place likea to pretend that they're a good place to work for. The stress is high. They fire people for no reason and constantly change the program to make it harder for the users which only makes it harder to do the job. A lot of irate customers