manager (Former Employee) – toronto – 17 July 2013
Their IT organization is tyrannical. The organization talks about work life balance and family values but does not practice it. They prefer to bring in new management from the outside rather than promote from within so your chances of advancement are zero.
Only the privileged few get any training.
Decisions are based on nepotism in the extreme.
Stay away from this place especially its IT organization
Customer Service Representative current (Current Employee) – Mississauga, ON – 3 January 2018
Fear based environment keep the front line in pressure , no job security meet the kpo for a quarter , if not you are on action plan ,which is never shared by employees. Worst environment to work. Employees are numbers not humans.
Canada's largest loyalty program knows nothing about their customers
Manager (Former Employee) – Toronto, ON – 17 December 2017
From the outside this company looks like its go everything covered to understand consumer behaviour - from data, loyalty, crm etc. However, when you're on the inside, you will be surprised at how little they actually know about their consumers. poor systems in place, super slow reporting and a pretty weak loyalty program overall.