LoyaltyOne Employee Review

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No balance and poor managers
Former Associate (Former Employee) –  Toronto9 June 2014
Very good business model but expectation is you work long hours consistently and are on call with a blackberry. Many managers are moved into their roles because they did a good job as a non manager, but, they grossly lack leadership skills and are eventually terminated.

There are many pockets in the company that favoritism is glaring. This is most evident in IT, HR, Marketing, International and the Call Centre. This "culture" unfortunately creates a highly dysfunctional working environment.
Pros
business model
Cons
Extremely poor leadership from the top down.
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Too much favouritism, no reward for real hard work
Customer Service Associate (Former Employee) –  Mississauga, ON20 October 2017
This place likea to pretend that they're a good place to work for. The stress is high. They fire people for no reason and constantly change the program to make it harder for the users which only makes it harder to do the job. A lot of irate customers
Pros
Nice coworkers
Cons
Bad management, high turn over
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Fantasic culture
Branding (Current Employee) –  Toronto, ON25 September 2017
LoyaltyOne has a fantastic fun culture. With the opportunity to work from home and have flexible working hours based on your job. The culture makes coming into work everyday fun.
Pros
Flexible working conditions, games room, loyalty days, airmiles and wellness room
Cons
No free snacks
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Overall rating

3.1
Based on 38 reviews
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Ratings by category

Work/Life Balance
3.2
Salary/Benefits
3.5
Job Security/Advancement
2.4
Management
2.4
Culture
3.1

LoyaltyOne Reviews by Location