Former Associate (Former Employee) – Toronto – 9 June 2014
Very good business model but expectation is you work long hours consistently and are on call with a blackberry. Many managers are moved into their roles because they did a good job as a non manager, but, they grossly lack leadership skills and are eventually terminated.
There are many pockets in the company that favoritism is glaring. This is most evident in IT, HR, Marketing, International and the Call Centre. This "culture" unfortunately creates a highly dysfunctional working environment.
Too much favouritism, no reward for real hard work
Customer Service Associate (Former Employee) – Mississauga, ON – 20 October 2017
This place likea to pretend that they're a good place to work for. The stress is high. They fire people for no reason and constantly change the program to make it harder for the users which only makes it harder to do the job. A lot of irate customers