About Us

LoyaltyOne is a global leader in the design and implementation of coalition loyalty programs, customer analytics, and loyalty services for Fortune 1000 clients around the world. With over 20 years of experience, we operate some of the world's most effective loyalty programs and customer-centric solutions, which include:

• AIR MILES Reward Program: North America's premier coalition loyalty program
• Precima: Global retail strategy and analytics arm
• LoyaltyOne Consulting: Global consulting arm
• BrandLoyalty: European-based, global loyalty company
• Dotz: Owner of Latin America's leading coalition program

We help our clients understand their customers by discovering what really motivates them, take those data-driven insights to create dynamic solutions, and then build stronger, more profitable relationships.

We continue to innovate and expand our range of services as our current and prospective clients’ needs evolve―our current capabilities fit into three key areas:

Customer analytics: Includes price optimization, promotion planning, assortment optimization, targeted marketing, and supplier collaboration solutions
Coalition loyalty: Includes program implementation, shopper data analytics, and program design solutions
Custom loyalty services: Includes loyalty diagnostics, strategy & design, and customer experience solutions

Everything we do is rooted in our values―passion, curiosity, authenticity, collaboration, and simplicity―and at the foundation of all of our strategic priorities is our unique culture. As our talented and united team strives towards our ultimate goal of establishing strong, sustainable growth, we continue to create meaningful value for our associates, our clients, and their customers.

Life at LoyaltyOne

There’s a reason we’re recognized as one of the best places to work year after year. We have an amazing culture thanks to the collaboration, dedication, and fun that our teams bring to work every day. Discover our core values, stay up to date with the latest events at LoyaltyOne, get to know our people, and find out firsthand what makes LoyaltyOne such a great place to work.

From our new hires to long-term associates to our leadership, everyone contributes to our unique culture. We’re curious about new and innovative ways of looking at challenges, collaborative in how we tackle them, authentic in our relationships, and passionate about achieving the best possible results for everyone.

We give you more than a place to work, we give you a place to grow your career and we make it a priority to give back to the causes you care about. That’s what sets us apart.

The Rewards of Working at LoyaltyOne

At LoyaltyOne, you’ll earn a competitive base salary with a bonus plan, as well as flexible benefits and our popular buy-a-vacation option. Need a day to yourself? As an employee, you’ll get two “Loyalty” personal days each year on top of your standard vacation package. Plus, if you’re a stock market investor, you can take advantage of our discounted stock purchase plan.

Our associates are at the core of what makes LoyaltyOne great, so it is important to us that we offer a competitive health benefits plan for all of our full-time, permanent associates. To ensure we safeguard the health and well-being of all associates, we offer four flexible options through our ‘Choose You’ tagline.Our associates can choose the most relevant package that meets their needs through their investment in wellness, disability, and pharmaceutical benefits.

Other benefits include:

• Group RRSPs & company match
• Maternity top-up
• Wellness subsidy
• Scholarship program
• Automatic Gold AIR MILES® Collector status
• Company-wide peer-to-peer recognition program
• President’s Circle Awards
• Service anniversary recognition program
• Paid 2-week sabbatical for every 5 years of service

Shaping the Future of Technology

At LoyaltyOne, we’re at the forefront of a technological transformation. With our Technology department at the center of driving strategy and growth, we’re taking an exciting leap to take our IT platform to the next level. We’re excited to break new ground, respond to the marketplace, and deliver outstanding value—more quickly than ever before.

Talent Spotlight - SofiaTheodorou

As Senior Vice President of HR, Sof works closely with her team on developing existing and attracting new talent to the organization. This provides Sof with a unique frame of reference to describe why LoyaltyOne is such a great place to work. Find out more about how LoyaltyOne cultivates an environment where employees are motivated and energized to deliver great work in a great workplace.



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About LoyaltyOne

Enriching Relationships

At LoyaltyOne, we know that a more engaged customer can be converted into a more loyal customer. And through our customer-centric solutions, we not only optimize relationships one at a time, we create sustainable improvements in business performance, year after year.

We get you closer to your customers by understanding
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Claimed Profile
Company HQ: 483 University Ave, Toronto, Ontario
$25m to $100m (CAD)
1,001 to 5,000
LoyaltyOne website