Customer Service Representative (Former Employee) – Brampton, ON – 22 February 2018
Management was very bad never enough people working in any department which leads to an overwhelming amount of preventable issues. a typical day as a cashier doesn't involve many things other than cashing in and out people. a typical day at the customer service desk involves returns, price matches, van rentals, delivery dates, online pickups, as well as general customer inquiries and issues. the hardest part of the job for me was the hours they gave 44 hours a week but not including breaks it comes to 40 hours I was paid as part-time staff and didn't get any benefits. the scheduling is not very flexible ex 10-7 12-9 etc. overall the job itself is doable they train you as a cashier but don't train you at the customer service desk they just throw you in.