At Lowe's, we continually seek to enhance our employees' skills and experience by making sure they have all the tools they need to grow and develop. With locations across Canada, and new stores being added coast to coast, we have more opportunities to offer than ever before.
CUSTOMER SERVICE DESK ASSOCIATE
As a Customer Service Desk Associate, you will be responsible for handling all customer inquiries, sales and returns at the customer service/returns desk, for operating a cash register, processing customer payments, bagging customer goods, and processing customer returns, etc. You will be responsible for greeting and acknowledging all customers in a friendly, professional manner and for providing quick, responsive customer service. This role requires open availability to work morning, afternoon, evening and weekend shifts.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Understand and respond appropriately to basic customer and employee inquiries
Read, write, and communicate using English language skills sufficient to perform job functions
Knowledge of the company's mission, purpose, and goals, and the role of every employee in achieving each of them
Ability to operate store equipment appropriate to assigned area
Complete all Lowe's training requirements
Ability to process merchandise information through store computer systems and complete all required paperwork according to policy
These roles requires individuals to move throughout all areas of the store (interior and outside perimeter), physically move items weighing up to 50 pounds without assistance, wear appropriate personal protective equipment, and adhere to all safety and service standards.
At Lowe's, excellent performance is not just recognized – it's supported and rewarded. As part of the Lowe's Canada team, you'll have access to numerous opportunities for personal career growth, including our leadership development programs and full range of training courses. We are truly committed to promoting from within, which means many exciting career paths and advancement opportunities will be open to you when you join our team.
We thank all applicants for their interest; however only those candidates elected for an interview will be contacted. No phone calls, please.
APPLY ONLINE TODAY @ http://lowesjobs.ca/jobs/754091-customer-service-desk-lowes-ne-edmonton