IT Manager, Service Delivery
Long View Systems - Edmonton, AB

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A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And you’ll be recognized and rewarded for your innovation, effort, and enthusiasm. Just a job? Not on your life.

Long View is seeking a Manager, Service Delivery to join our Edmonton team who is responsible to ensure that the level of service delivery at his/her assigned clients is at a superior level. In addition, the individual will be accountable for people & performance management, service level management, and client & team communication.

What You Can Expect

Great People and Culture – A practical approach to business with no bureaucracy or red tape. An environment of collaboration and support.
Career Growth– Permanent staff positions, paid training, career life planning, and relocation and travel opportunities.
Interesting Work –Be part of exciting projects while accessing all the latest technologies.
Flexible Environment – A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness.

What You’ll Bring

University degree in Commerce and/or Business Studies
At least 5 years of management experience
At least 10 years of professional experience in a client service or consulting environment
Proven ability to develop and realize practice plans within a business unit environment
Previous experience in IT Operations, Support, and Project Management
Demonstrated ability to lead a technical team
Experience managing customer and vendor relationships
Superior interpersonal and communication skills with an entrepreneurial spirit

Life is too short for just any job. Get more out of life with a career at Long View!

About this company
Our People are the Heart of IT. Long View is one of the most powerful IT solutions and services companies in North America with offices...