Pros: professional expansion, taking on different high level projects, working with a diverse work force, promotion as a result of doing different projects not limiting to my team/department, becoming a source of company information for new starters and employees
Cons: not been able to control the speed in which my skills were sought after
A typical day at work for me involves me accessing the sales report from all our campuses- Birmingham, Manchester, Toronto, Singapore, London and Online; This was to incentize the best sales person for the week. I also monitor the sales pattern of my team and keep an eye out for the product that are most selling as it gives me an insight on what training – more... needs are needed. I use the information based on my analysis on the sales report to select program consultants/mentors and pair up with Business Developers in need of it and use the sales information for interdepartmental sales strategy.
I proceed to organise team meetings with other departmental heads and follow up on pending projects while handling all human resource matters for the local (London) and international based Business developers( Africa and Asia).
Acting as a buddy /Following up on new starters and ensuring they have access to all relevant shared drive and links to start working effectively.
I liaise with program stakeholders and work with the IT department in recording departmental training videos while ensuring out clients and customers are up to date with our latest educational product and its unique selling points.
I have learnt the skill of multitasking, intense project management under strict deadlines, working with a diverse team and providing quality service internally to colleagues and externally with clients. I came to accept that I am synonymous to the information hub for the International department and my ability to execute projects effortlessly resulted to other managers from different departments seeking for my skill in managing their projects especially if it is a complex one.
The most enjoyable part of my job is been able to do so much and yet deliver quality regardless of time frame and quantity of projects while also feeling relevance in been part of an organisation that was providing quality education to the world. – less