Administrative Support Clerk (Current Employee) – London, ON – October 26, 2015
Fun work place with supportive management. Not all about the numbers but how you personally grow and develop. Decent amount of red tape and politics, but this is expected of a big company. The most enjoyable part of the job was working alongside my colleagues and learning from them. The office started to get crowded as the company grew.
OnBase System And Administration Support, New Business
System And Administration Support (Current Employee) – London, On – September 25, 2015
Products We offer a wide range of financial products and services that meet the needs of individuals, families and business owners. Financial Security Planning Financial security planning is about more than retirement—it’s about making dreams come true.
Retirement & Investment Products We provide a variety of solutions that will help you meet your financial needs including RRSPs, loans, guaranteed investments, tax-free savings accounts (TFSAs), mutual funds (distributed through Quadrus Investment Services Ltd.) and more.
Whether you’re close to retirement, or in retirement, we can help you choose the right segregated fund policies and income annuities, which can be part of the HelloLife retirement program.
Insurance You have a variety of needs that we can satisfy with insurance. Whether it’s life insurance, disability insurance, critical illness insurance or health and dental insurance, we can help.
Mortgages Whether you're shopping for your first home, renovating or moving up, we can help you make home ownership a reality.
Group Benefits No matter how large or small your business or organization is, we can help you choose a group benefits plan to suit your needs.
Group Retirement & Savings Plans We offer a range of group retirement and savings plans for employees and employers.
Claims Processor (Current Employee) – London, ONt – July 27, 2015
Throughout the day I organize multiple different claim forms (medical, heath and dental) and enter them into Great West Life's database. Through this experience I have learned the importance of attention to detail and accuracy as well as the ins and outs of basic office procedures. The hardest part about this job is the isolation and lack of communication with others as a requirement of this job is 98% accuracy and 100% focus. The best part about this job is that at the end of day I get to leave and not worry about bringing work home with me or thinking about it after I leave the office.
Bilingual Service Desk Analyst (Former Employee) – London, ON – April 24, 2015
Responsible for answering telephone, voice mail and email inquiries from internal agents Investigating and diagnosing issues, recording the incident, and restoring service if possible or assigning incidents to second level support teams Contribute to content located in Service Desk Knowledge base Maintaining a high level of customer service Representing the Service desk on Transition to production projects
London Life/Great West Life/Canada Life Worst Company to Work For
Contract Escalator (Former Employee) – London, ON – March 30, 2015
A company undergoing massive restructuring. Most employees are under a torrential amount of stress. Most are ready to snap at the smallest of problems.
Work/life balance does not exist for those who are in new projects, as Great West Life is trying to consolidate practices through new business initiatives which my own personal observations have suggested will fail.
Opportunities are only available to progress in the company if over educated, while still being undervalued. The company doesn't compete with the external job market, because the corporate culture does not allow room to place importance on individuals.
Most days started optimistic, and would quickly spiral out of control. There is a real lack of organization and team effort. Most people are trying to just get through the day.
Very difficult industry, always having to look for your next client whether you are at work or not. Convincing people they need what you are selling isn't easy because it deals with death sickness and retirement.
Co workers aren't really an issue as you are considered business for self.
Hardest part is commission sale and enjoyable part is interacting with the clients.
Mailroom Clerk (Former Employee) – London, ON – September 5, 2014
Process, sort and deliver mail • Prepare mail and packages for shipment • Sort interoffice and regular mail by department • Log and distribute over night packages • Maintain mailroom supply inventories • Operate postage meters, mail sorting machines, scanners, mail sealers, envelope openers, fold-and-insert machines and labeling machines • Coordinate insurance payments • Clerical duties
Client Service Coordinator (Former Employee) – London – April 19, 2014
Was hired on a three month contract for Wealth Management special project. Loved the department. Management was great and many fun events. Kept getting renewed first for 3 months, then 4, then 1, then 1year which was cut 6 months in. Had to post to very low position to finally get ft but it was away from downtown where you were treated like the low level employee you were. Run down facilities, constant stats to be met, very low morale, treated like children but a great team to work with and very simple work. You could go home and forget about it but meanwhile, relatives and favorites were brought back into great ft jobs downtown despite their lack of work ethic. Posted back into a new head office department with terrible management, low morale and totally unrealistic work loads, manager who harassed everyone on a daily basis and held constant meetings with trainer building an ongoing paper file just trying to get rid of you. Barely acknowledged Christmas--held Christmas lunch at 2pm on the last day before the holidays! Got to go home 1/2 hr early! As I state depends on the department you are in.
Life Insurance and Marketfund Representative (Former Employee) – St. Catharines, ON – November 7, 2013
This was a very different type of job, you had to be very self motivated. You saw the hardest things in life such as death, and then deal with people that did not see the benefits-importance of having life products. The manager and office staff were amazing. They always rewarded the hard work and did a lot of group functions. The hardest part of my job is when London Life was sold to another company. Seeing the service part of London Life not being exercised was very hard.
A typical day would include opening a new file, serving the Notice of Intent to Defend or Statement of Defence, answering correspondence via e-mail, fax, and regular mail, scheduling Examinations for Discovery and Mediations and taking care of invoices.
The supervisors would get angry if we could not resolve a call and had to have it escalated as they would then have to work.
Job Work/Life Balance
Administrative Assistant HR
Administrative Assistant, Human Resources (Former Employee) – London, ON – April 19, 2012
Ensured a high level on confidentiality on all prepared correspondence Completed both direct travel arrangemnts and expense reporting for VP First Point of contact for SVP Administered daily calendar and screenging request for SVP